Go-Live Preparation

To ensure your smooth preparation for the launch of your loyalty program, please review the go-live checklist and complete the go-live preparation form.

Short Go-Live Checklist

Below, we’ve provided a concise checklist of essential items to review before your go-live. You can review them internally with all your teams. They will help you to ensure the smooth launch of your loyalty program.

• Have you conducted UAT testing in the staging environment?

• Have all admins been assigned to their appropriate roles?

• Have you successfully migrated the configuration from the staging environment to production?

• If the migration of the loyalty program is required, have all necessary elements been transferred to Open Loyalty (e.g., members, points balance, transactions, events)?

• Have you updated the URL's from staging to production?

• Have you informed Open Loyalty about the planned go-live date or any changes related to it?

• Have you communicated the program rollout to your members?

• Have you planned marketing activities to promote the loyalty program?

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Go-Live Preparation Form

When you are ready, please complete the go-live preparation survey below. We need it completed at least seven days before your go-live.