> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/implementation-guide/gamification/tiers.md).

# Tiers

In this section, you will learn all about Tiers, how to create them, and how to manage them.

## Overview

Tiers let you group members into levels based on rules you define.

You can base tiers on:

* Total spending.
* Active units in a selected wallet.
* Total earned units.
* Time since joining the program.
* A combination of multiple conditions.

{% hint style="warning" %}
Tiers are **recalculated**:

* On the member’s next activity (for example, earning units or placing a transaction).
* On the next scheduled downgrade recalculation (for example, the member’s registration anniversary).

Tiers are **not recalculated**:

* When you add a new tier or tier set.
* When you edit existing tiers.
  {% endhint %}

<figure><img src="https://content.gitbook.com/content/Z4Fuoa1PTF0DrNTgjzJu/blobs/j1lgC4bVSl3q2tTxiZMV/image.png" alt=""><figcaption></figcaption></figure>

***

## Learn more about

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Adding Tiers</strong></td><td>Create a tier set, define conditions, and add tier levels with benefits.</td><td><a href="/implementation-guide/gamification/tiers/adding-tiers.md">Adding Tiers</a></td></tr><tr><td><strong>Managing Tiers</strong></td><td>Edit tiers, review tier members, and manage upgrades and downgrades.</td><td><a href="/implementation-guide/gamification/tiers/managing-tiers.md">Managing Tiers</a></td></tr><tr><td><strong>Tiers Configuration</strong></td><td>Configure tier behavior, including downgrade and recalculation settings.</td><td><a href="/implementation-guide/gamification/tiers/tiers-configuration.md">Tiers Configuration</a></td></tr></tbody></table>


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