> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/integrations-and-data-exchange/imports-exports/exports/ui-exports/issued-rewards.md).

# Issued Rewards

**File format:** CSV

{% file src="/files/eFVo228zQsQKxUSGjTMd" %}

#### Field reference

<table><thead><tr><th width="196">Field</th><th>Description</th></tr></thead><tbody><tr><td>Unique identifier</td><td>ID of the issued (redeemed) reward</td></tr><tr><td>Redemption date</td><td>Date and time the reward was redeemed</td></tr><tr><td>Reward name</td><td>Name of the redeemed reward</td></tr><tr><td>Reward type</td><td>Material or coupon</td></tr><tr><td>First name / Last name</td><td>Member's name</td></tr><tr><td>Email / Phone number / Loyalty card number</td><td>Member identifiers</td></tr><tr><td>Status</td><td>Current fulfillment status</td></tr></tbody></table>

#### Status values

<table><thead><tr><th width="196">Status</th><th>Meaning</th></tr></thead><tbody><tr><td><code>issued</code></td><td>Reward has been issued to the member</td></tr><tr><td><code>pending</code></td><td>Awaiting processing</td></tr><tr><td><code>approved</code></td><td>Approved for fulfillment</td></tr><tr><td><code>packing</code></td><td>Being packed</td></tr><tr><td><code>awaiting_shipping</code></td><td>Packed, waiting to ship</td></tr><tr><td><code>shipped</code></td><td>Shipped to the member</td></tr><tr><td><code>returned</code></td><td>Returned by the member</td></tr><tr><td><code>completed</code></td><td>Fulfillment complete</td></tr><tr><td><code>canceled</code></td><td>Redemption was canceled</td></tr><tr><td><code>rejected</code></td><td>Redemption was rejected</td></tr></tbody></table>


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