Issued Reward Status Change

The Issued Reward Status Change import allows you to update the status of multiple issued rewards (redemptions) at once using a CSV file.

File Requirements

• Format: CSV (.csv)

• Encoding: UTF-8

• Separator: Comma (,)

• Header Row: Required (column headers must match the exact names below)

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CSV File Structure

Column Name	Required	Description
issuedRewardId	Yes	The unique ID (UUID) of the issued reward in your store.
status	Yes	The target status for the reward. Must be exact lowercase text (see list below).
comment	No	Optional note or reason for the status change. Maximum 255 characters.

Allowed Status Values

When filling in the status column, always write the value in lowercase:

• issued

• pending

• approved

• rejected

• canceled

• packing

• awaiting_shipping

• shipped

• completed

• returned

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Sample CSV File

issuedRewardId,status,comment
bd1d343f-ae2f-4406-af37-34605aa21e63,issued,Received for processing
4e17028f-597d-4e30-b839-a2daf495a238,completed,
00fbafcd-b354-417c-b32b-d608657e091e,shipped,Sent via courier #123456789
832732b1-e3b7-432a-9c4b-b3f357a5db69,canceled,Customer canceled order
9d440517-2ac6-44e0-99fe-99554bbcd498,rejected,Out of stock in warehouse

Note: Each line is processed independently. If one line contains an error (such as an incorrect ID or unknown status), only that specific row will fail. The rest of the valid rewards in your file will still update normally.