Product Catalog

Learn what the Product Catalog is and how it powers SKU-based campaigns in Open Loyalty.

🧩 What Product Catalog Is

Product Catalog is a per-tenant repository of your products (SKUs) inside Open Loyalty. It gives you a single, organized source of product information — name, category, brand, price, and custom attributes — that campaigns can reference to reward specific products or entire groups of them.

Why it matters

Without a Product Catalog, rewarding purchases of individual products or product groups (by category, brand, or attribute) at scale usually means creating and maintaining a separate campaign per SKU, multiplied by every tier. With the catalog in place, you define the "product → points" rule once in a single campaign, and Open Loyalty applies it automatically to every matching product — even as your assortment changes.

What you can do

Import Your Catalog

Create a catalog and load your products with a CSV file — the same import you'll use to keep it current.

Browse and Search Products

View your catalog as a list, filter by SKU or category, and open individual product details.

Use It in Campaigns

Reward specific SKUs or groups of products — by category, brand, or attribute — with per-tier multipliers and bundle rewards.

Your e-commerce platform or PIM stays the source of truth for products — the catalog here is a read-only copy, kept current via CSV import. Fine print on attribute timing and point calculation lives in Product Catalog Campaigns and Importing Your Catalog.

For the technical reference of the SKU and category endpoints, see the Product Catalog API docs.