> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/campaigns/campaigns-and-referral-campaigns/creating-campaigns/trigger-types.md).

# Trigger Types

## Trigger Events

When a relevant event occurs, the system evaluates **all active campaigns with the same trigger** to determine if conditions are met.

<table><thead><tr><th width="255">Trigger Type</th><th>Description</th></tr></thead><tbody><tr><td><strong>Purchase Transaction</strong></td><td>Fires on a successful, member-associated purchase transaction.</td></tr><tr><td><strong>Return Transaction</strong></td><td>Fires on a successful, member-associated return linked to a prior purchase.</td></tr><tr><td><strong>Internal Event</strong></td><td>System-internal actions (e.g., tier change, member activation, profile update, achievement progress).</td></tr><tr><td><strong>Custom Event</strong></td><td>Externally pushed events via API, based on a pre-defined custom event schema.</td></tr><tr><td><strong>Achievement</strong></td><td>Fires when a member completes an achievement (e.g., "First Purchase" milestone).</td></tr><tr><td><strong>Redemption Code</strong></td><td>Fires when a generated code (coupon, QR, etc.) is redeemed by a member.</td></tr></tbody></table>

***

## Learn more about triggers

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Purchase Transactions</strong></td><td><a href="/pages/IsdbKqY3DREzsCifF1rB">/pages/IsdbKqY3DREzsCifF1rB</a></td></tr><tr><td><strong>Return Transactions</strong></td><td><a href="/pages/tF02RJHopYvKMvWypApc">/pages/tF02RJHopYvKMvWypApc</a></td></tr><tr><td><strong>Internal Event</strong></td><td><a href="/pages/9LNylynq1TnWAU9efBvw">/pages/9LNylynq1TnWAU9efBvw</a></td></tr><tr><td><strong>Custom Event</strong></td><td><a href="/pages/-MhwU9vuj9jlFAx19huA">/pages/-MhwU9vuj9jlFAx19huA</a></td></tr><tr><td><strong>Achievement</strong></td><td><a href="/pages/3GzRr5h9LrApZKWH1p0Y">/pages/3GzRr5h9LrApZKWH1p0Y</a></td></tr><tr><td><strong>Redemption Code</strong></td><td><a href="/pages/SRo81A5dFHGeogQiRBKA">/pages/SRo81A5dFHGeogQiRBKA</a></td></tr></tbody></table>


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