Creating Fortune Wheels

Go to the Fortune Wheel section

In the left-hand navigation, under Gamification Modules, click on Fortune Wheels.

Add a new fortune wheel

On the Fortune Wheel page, click the Add fortune wheel button (located in the top right corner).

Basic Settings

• Title & description

  Provide the name and optional multilingual description visible to members.

  

• Wallet type allowed for redemption

  Select which member wallet should be used to pay for the entry (if applicable). This defaults to the wallet type defined in Rewards configuration.

  

• Redemption settings

  Define the cost of fortune wheel:

  Monetary value

  Units (points)

  

• Availability

  Choose when the wheel can be redeemed:

  Always available, or

  Available in a specific date range

  

• Visibility

  Control when the wheel appears in the reward catalog, regardless of redemption availability.

  

• Targeting

  Define who can see and use this wheel:

  Everyone

  Selected segment

  Specific tier

  

• Status

  Activate or keep inactive until ready to publish.

  

Prize fields

Each Fortune Wheel contains one or more prize fields with assigned probabilities.

Prize field types include:

• No win

• Reward (discounts, coupons, digital items)

• Add units (e.g., 100 points)

You can:

• Add multiple prize fields

• Edit or reorder fields

• Include optional descriptions

• Combine different reward types

Limits

Limits control how often a wheel can be used.

Global availability limit

How many total redemptions are allowed across all members.

Member redemption limit

How many times an individual member can spin.

Limits support cycles:

• In total

• Hourly

• Daily

• Weekly

• Monthly

• Yearly

Budget

Define the maximum units the wheel can issue:

• Overall

• Per member

Summary

Review all your settings. If everything looks correct, click Add fortune wheel.