# Creating Fortune Wheels

## Step-by-step instructions

Follow these steps to set up a new fortune wheel in your Open Loyalty environment:

{% stepper %}
{% step %}
**Go to the Fortune Wheel section**

In the left-hand navigation, under **Gamification Modules**, click on **Fortune Wheels**.

<figure><img src="/files/3ece869GLXbv2svFpiiN" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Add a new fortune wheel**

On the Fortune Wheel page, click the **Add fortune wheel** button (located in the top right corner).

<figure><img src="/files/K5ADqDEpA89QAICzehev" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Basic Settings**

* **Title & description**

  Provide the name and optional multilingual description visible to members.<br>

  <figure><img src="/files/iBjFPdqeyiHK2SJfIai8" alt=""><figcaption></figcaption></figure>

* **Wallet type allowed for redemption**

  Select which member wallet should be used to pay for the entry (if applicable).\
  This defaults to the wallet type defined in Rewards configuration.<br>

  <figure><img src="/files/kLRtxTYOjsDyTbdTrEzp" alt=""><figcaption></figcaption></figure>

* **Redemption settings**

  Define the cost of fortune wheel:

  **Monetary value**

  **Units (points)**<br>

  <figure><img src="/files/qxdhErbE4REVmPYM3hqQ" alt=""><figcaption></figcaption></figure>

* **Availability**

  Choose when the wheel can be redeemed:

  **Always available,** or

  **Available in a specific date range**<br>

  <figure><img src="/files/IxNck8TvcisxPtGs1UBo" alt=""><figcaption></figcaption></figure>

* **Visibility**

  Control when the wheel appears in the reward catalog, regardless of redemption availability.<br>

  <figure><img src="/files/lmL1E10qNoJGqrvniR2Y" alt=""><figcaption></figcaption></figure>

* **Targeting**

  Define who can see and use this wheel:

  **Everyone**

  **Selected segment**

  **Specific tier**<br>

  <figure><img src="/files/kSH9HiUhiCP5ceWJj2Ps" alt=""><figcaption></figcaption></figure>

* **Status**

  Activate or keep inactive until ready to publish.<br>

  <figure><img src="/files/Mg91mebSBgOBqMkvrzi3" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}
**Prize fields**

Each Fortune Wheel contains one or more prize fields with assigned probabilities.

Prize field types include:

* **No win**
* **Reward** (discounts, coupons, digital items)
* **Add units** (e.g., 100 points)

{% hint style="warning" %}
Total probability across all prize fields must equal **100%**.
{% endhint %}

You can:

* Add multiple prize fields
* Edit or reorder fields
* Include optional descriptions
* Combine different reward types

<figure><img src="/files/PKaK9WqxKzIsBGJ1qm5e" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Limits**

Limits control how often a wheel can be used.

#### Global availability limit

How many total redemptions are allowed across all members.

#### Member redemption limit

How many times an individual member can spin.

Limits support cycles:

* In total
* Hourly
* Daily
* Weekly
* Monthly
* Yearly

#### Budget

Define the maximum units the wheel can issue:

* Overall
* Per member

<figure><img src="/files/5iyXOPHBH9nbfXGWlOcg" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Summary**

Review all your settings. If everything looks correct, click **Add fortune wheel**.
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.openloyalty.io/main-features/fortune-wheels/creating-fortune-wheels.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
