# Deactivating Fortune Wheels

Because redemptions must remain auditable, full deletion is restricted.\
However, Fortune Wheels can be **deactivated** or **hidden**.

***

### Deactivating a Fortune Wheel

Deactivation makes the wheel unavailable to members while keeping it in the admin panel.

To deactivate:

1. Edit the wheel
2. Scroll to **Status**
3. Toggle **Active fortune wheel** off

<figure><img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2Fvo3vHfXQAYTvUWGiCHH9%2Fimage.png?alt=media&#x26;token=7580c22d-5d64-4847-bebc-c972095e683d" alt=""><figcaption></figcaption></figure>

Inactive wheels can be:

* Edited
* Duplicated
* Reviewed
* Reactivated at any time

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### Alternative ways to remove access

If you prefer not to deactivate:

#### 1. Change availability

Set end date to a past date.

#### 2. Adjust visibility

Set visibility to “hidden”.

#### 3. Restrict targeting

Assign a different segment or tier.

***

### Canceling a redemption (optional)

From the redeemed wheel list, select:

* **Cancel redemption**

<figure><img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FeEm5GK8yvApBCRUkGTh5%2Fimage.png?alt=media&#x26;token=713c2185-e515-4891-b57e-bfa0b7db29ec" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
Cancelling a redemption does **not** automatically refund points or reverse rewards.\
Adjustments may need to be handled manually.
{% endhint %}