Managing Fortune Wheels

This article describes how to view, edit, duplicate, and manually trigger Fortune Wheels.

Viewing your Fortune Wheels

Navigate to: Loyalty modules → Fortune wheels

You can:

• Filter

• Search

• Adjust visible columns

• Sort by name, status, creation date

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Actions available (⋮ menu)

Claim for

Manually redeem a spin for a selected member.

Duplicate fortune wheel

Creates a copy of the selected wheel. The duplicated version is Inactive by default.

Edit fortune wheel

Allows changes to:

• Basic settings

• Prize fields

• Limits

• Targeting

• Availability

• Visibility

Editing an existing wheel does not affect past redemptions. Only future spins will follow updated rules.

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Redeemed Fortune Wheels

Navigate to: Fortune wheels → Redeemed fortune wheels

Available details:

• Fortune wheel name

• Redemption date

• Member data (first name, last name, email)

Actions:

• Cancel redemption

• Change status

• See fortune wheel details

• See member details