Reward Coupons

How to import coupon codes into Open Loyalty rewards using CSV files.

Reward coupons are imported into the Rewards section and can be assigned to members as part of the reward system.

File format: CSV

Sample file

288B

Coupons Import.csv

Open

coupons-import-sample.csv

code
WELCOME10
LOYALTY25
BIRTHDAY50

Format rules

• The file must include the header row code

• Each row contains one coupon code

• Codes must be unique

• Save as .csv with UTF-8 encoding

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Common mistakes

Mistake	Fix
Missing header row	The code header is required
Duplicate codes within the file	Ensure all codes are unique
Extra columns	Only code is supported — remove additional columns
Non-UTF-8 encoding	Re-save as UTF-8 to avoid corrupted special characters
Confusing the two import types	Redemption codes go into campaigns, reward coupons go into rewards — they are selected separately in the import dropdown

To find out more, please refer to the article below:

Adding Coupons