Tips and Tricks
File encoding, formatting rules, common pitfalls, and tips for large-scale imports in Open Loyalty.
🛠️ File preparation
Use UTF-8 encoding with Unix line endings
Remove unused fields — don't leave them empty
<customer>
<email>jane@example.com</email>
<firstName>Jane</firstName>
<lastName>Doe</lastName>
</customer><customer>
<email>jane@example.com</email>
<firstName>Jane</firstName>
<lastName>Doe</lastName>
<company>
<name></name>
<nip></nip>
</company>
<address>
<address1></address1>
<city></city>
<country></country>
</address>
</customer>Use ISO country codes
✅ Correct
❌ Incorrect
Include timezone offsets in timestamps
Validate before uploading
🧩 Tips for large migrations
🛠️ Debugging failed imports
Common error reference
Error message
Cause
Solution
Last updated
Was this helpful?

