Managing and Viewing Rankings

Once you've created leaderboards, you'll want to monitor their performance and view the rankings of your members. The Leaderboards section in Open Loyalty provides a centralized place to manage your existing leaderboards and see who's leading the pack.

Step-by-step instructions

Follow these steps to manage and view your leaderboards:

1

Access Leaderboard Overview

In the left-hand navigation, under Modules, click on Leaderboards.

2

Select a Leaderboard

On the Leaderboards list, click on the name of the specific leaderboard you wish to view or manage.

3

Leaderboard Details Tab

• This tab provides an overview of the leaderboard's basic settings, including its name, description, timeframe, and visibility.

• To edit these details, click the Edit leaderboard button in the top right corner.

4

Top 1000 Ranking Tab

This tab displays the top-ranking members based on the tracked metric for the selected leaderboard.

You can see columns such as:

• Position: The member's rank on the leaderboard.

• Full name: The member's name.

• Phone number: The member's registered phone number.

• Loyalty card number: The member's loyalty card ID.

• Promotion date: The date of their last significant promotion (if applicable).

• Score: The total value of the tracked metric for that member.

5

Viewing grouped leaderboards

If the leaderboard uses grouping, a View selector appears in the top right corner of the ranking tab. Use it to switch between groups and see each group's independent ranking.

The available groups in the dropdown depend on the leaderboard's grouping configuration — for example, a leaderboard grouped by City will show one entry per city that has at least one qualifying member.

Members with a missing or blank value for the grouping field are not included in any group and will not appear in the ranking.