Managing and Viewing Rankings

Once you've created leaderboards, you'll want to monitor their performance and view the rankings of your members. The Leaderboards section in Open Loyalty provides a centralized place to manage your existing leaderboards and see who's leading the pack.

Step-by-step instructions

Follow these steps to manage and view your leaderboards:

1

Access Leaderboard Overview

In the left-hand navigation, under Loyalty Modules, click on Leaderboards.

2

Select a Leaderboard

On the Leaderboards list, click on the name of the specific leaderboard you wish to view or manage.

3

Leaderboard Details Tab

• This tab provides an overview of the leaderboard's basic settings, including its name, description, timeframe, and visibility.

• To edit these details, click the Edit leaderboard button in the top right corner.

4

Top 1000 Ranking Tab

This tab displays the top-ranking members based on the tracked metric for the selected leaderboard.

You can see columns such as:

• Position: The member's rank on the leaderboard.

• Full name: The member's name.

• Phone number: The member's registered phone number.

• Loyalty card number: The member's loyalty card ID.

• Promotion date: The date of their last significant promotion (if applicable).

• Score: The total value of the tracked metric for that member.