> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/leaderboards/managing-and-viewing-rankings.md).

# Managing and Viewing Rankings

Once you've created leaderboards, you'll want to monitor their performance and view the rankings of your members. The Leaderboards section in Open Loyalty provides a centralized place to manage your existing leaderboards and see who's leading the pack.

## Step-by-step instructions

Follow these steps to manage and view your leaderboards:

{% stepper %}
{% step %}
**Access Leaderboard Overview**

In the left-hand navigation, under **Modules**, click on **Leaderboards**.
{% endstep %}

{% step %}
**Select a Leaderboard**

On the Leaderboards list, click on the name of the specific leaderboard you wish to view or manage.
{% endstep %}

{% step %}
**Leaderboard Details Tab**

* This tab provides an overview of the leaderboard's basic settings, including its name, description, timeframe, and visibility.
* To edit these details, click the **Edit leaderboard** button in the top right corner.

<figure><img src="/files/uU99XHsLqmInOJCUr42H" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
**Top 1000 Ranking Tab**

This tab displays the top-ranking members based on the tracked metric for the selected leaderboard.

<figure><img src="/files/cko7itXmZQHfdwIQHy9T" alt=""><figcaption></figcaption></figure>

You can see columns such as:

* **Position**: The member's rank on the leaderboard.
* **Full name**: The member's name.
* **Phone number**: The member's registered phone number.
* **Loyalty card number**: The member's loyalty card ID.
* **Promotion date**: The date of their last significant promotion (if applicable).
* **Score**: The total value of the tracked metric for that member.
  {% endstep %}

{% step %}
**Viewing grouped leaderboards**

If the leaderboard uses grouping, a **View** selector appears in the top right corner of the ranking tab. Use it to switch between groups and see each group's independent ranking.

The available groups in the dropdown depend on the leaderboard's grouping configuration — for example, a leaderboard grouped by **City** will show one entry per city that has at least one qualifying member.

{% hint style="info" %}
Members with a missing or blank value for the grouping field are not included in any group and will not appear in the ranking.
{% endhint %}
{% endstep %}
{% endstepper %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.openloyalty.io/main-features/leaderboards/managing-and-viewing-rankings.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
