HomepageCase studiesBook a demo

Rewarding Cycle

The Rewarding Cycle is an additional step in the leaderboard setup that allows you to automatically reward members based on their final ranking positions. Rewards are distributed at the end of each monthly cycle.

📌 How It Works

  • Rewards are always issued monthly, at the end of the month.

  • If a leaderboard spans across months (e.g. 15 Sep – 15 Oct), rewards will be issued twice:

    • On 1 Oct (start of the new cycle).

    • On 15 Oct (end of leaderboard).

  • If a leaderboard starts and ends within the same month, members will only be rewarded once, at the end of the leaderboard.

  • If a leaderboard has no end date, rewards are distributed every month at the end of the cycle.

After the end of the month, the system waits 1 hour for all events to flow in (e.g., points for the previous month’s activity).

Rewards may take up to 2 hours to be fully calculated and issued.

Step-by-step instructions

Follow these steps to add a rewarding cycle:

1

Enable Rewarding Cycle

Check the box during the final step of leaderboard setup.

2

Define Reward Logic

  • Define conditions:

    • Position range (e.g., positions 1–3).

    • Exact position (e.g., position 1 only).

    • And any additional conditions (e.g. member's segments, custom attribute etc.)

  • Add one or more rewards:

    • Add units

    • Deduct units

    • Give reward

    • Set/Remove member custom attributes

3

Set Leaderboard Budget

Limit how many units can be rewarded:

  • Unlimited

  • Per month

  • In total

Limitations of the rewards redemption are set up in each reward's configuration.

4

Save and Confirm

The reward logic is applied automatically at the end of each cycle.

📖 Example

  • Leaderboard Duration: 1 Sep – 30 Sep

  • Reward Rule: Top 3 members each month receive 100 points.

  • Outcome: On 30 Sep, the top 3 members receive 100 points each.

If the leaderboard was extended to 15 Oct, the top 3 would also receive rewards on 1 Oct (monthly cycle) and again on 15 Oct (leaderboard end).

✅ Summary

The Rewarding Cycle lets you automate reward distribution for leaderboard participants, ensuring fair recognition for top performers each month. With flexible rules for positions, ranges, and reward types, it supports everything from monthly competitions to long-term leaderboard challenges.

Last updated

Was this helpful?