Challenges
The Challenges section in the member profile shows all challenges assigned to a member, together with their current progress, completion status, and related trigger history.
Legacy achievements are still available in a separate tab for customers who used the previous achievements configuration. New challenge-based flows should be managed from the Challenges tab.
Overview
In the member profile, the Challenges section includes two tabs:
Challenges — shows challenge-based progress configured in the new Challenges module.
Legacy achievements — shows achievements created with the previous achievements configuration.
In the Challenges tab, you can see:
Challenge name — the name of the challenge assigned to the member.
Original achievement — the related legacy achievement, if applicable.
Current progress — the member’s current progress toward the challenge goal.
Times completed — how many times the member has completed the challenge.
Limits — member-specific limits, such as unit limit, completion limit, and effect application limit.
Additional details — available from the challenge details drawer.
Challenge details drawer
Opening the challenge details drawer shows detailed information about the selected challenge for that member.
The drawer includes:
Completion status — the number of times the member has completed the challenge.
Rule name — the rule connected with the challenge or milestone.
Rule description — additional rule details, if configured.
Timeframe — the period in which the rule applies.
Achievement type — for example, Direct.
Achievement trigger — the event that affects progress, such as a transaction or custom event.
Event frequency limit — how often the event can count toward progress.
Goal — the condition the member must meet, for example placing a specific number of transactions.
Current progress — the member’s current progress toward the goal.
Triggers history — transactions or custom events that affected the progress or completion of the challenge.
Manual progress updates
Admins can manually update challenge progress directly from the challenge details drawer.
The following values can be edited:
Completion status — allows admins to manually adjust how many times the member has completed the challenge.
Current progress — allows admins to manually adjust the numeric progress toward the challenge goal.
This can be used for support corrections, migration cases, testing, or situations where progress needs to be adjusted manually.
Increasing the completion value may trigger effects connected with the challenge, depending on the challenge configuration and effect application limits.
Since March 2026, challenge configuration has been simplified. Effects are now configured together with milestone rules, and admins can manually update member progress from the member profile.
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