> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/members/member-list/single-member-view/tiers.md).

# Tiers

The **Tiers** tab in the single member profile provides detailed insight into a member’s current position in the loyalty program’s tier structure, their historical movements between tiers, and their progress toward the next recalculation.

<figure><img src="/files/ydQBG32iqua5oi2jPGtk" alt=""><figcaption></figcaption></figure>

***

### Key elements

* **Tier sets** – All available tier sets are displayed (e.g., Engagement Tier Set, Expiration Tier, Shopping Tier Set).
* **Current tier** – Shows the tier the member currently belongs to within a given tier set.
* **Last promotion / downgrade** – Indicates when the member was last promoted or downgraded.
* **Next recalculation** – Date of the next scheduled tier recalculation.

***

### Progress tracking

* **Cumulative earned units** – shows how many units the member has accumulated towards tier calculation.

{% hint style="info" %}
Depending on how the tier set is configured, this metric can display:

* **Active points**

* **Total earned points**

* **Total transactions**

* **Months since joining the program**

* or another metric defined in the tier configuration.
  {% endhint %}

* **Progress bar** – visual representation of progress toward the next recalculation.

* **Current progress %** – percentage completed for the ongoing cycle.

***

To find out more about the tiers module, please refer to this section of the User Guide:

{% content-ref url="/pages/-MZBspk\_YeJoAJMpx6a5" %}
[Tiers](/main-features/tiers.md)
{% endcontent-ref %}


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