# Tiers

The **Tiers** tab in the single member profile provides detailed insight into a member’s current position in the loyalty program’s tier structure, their historical movements between tiers, and their progress toward the next recalculation.

<figure><img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2F0nVsvHzYiraLSb0CclJy%2Fimage.png?alt=media&#x26;token=446bf754-1197-4aa6-8073-d71862159621" alt=""><figcaption></figcaption></figure>

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### Key elements

* **Tier sets** – All available tier sets are displayed (e.g., Engagement Tier Set, Expiration Tier, Shopping Tier Set).
* **Current tier** – Shows the tier the member currently belongs to within a given tier set.
* **Last promotion / downgrade** – Indicates when the member was last promoted or downgraded.
* **Next recalculation** – Date of the next scheduled tier recalculation.

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### Progress tracking

* **Cumulative earned units** – shows how many units the member has accumulated towards tier calculation.

{% hint style="info" %}
Depending on how the tier set is configured, this metric can display:

* **Active points**

* **Total earned points**

* **Total transactions**

* **Months since joining the program**

* or another metric defined in the tier configuration.
  {% endhint %}

* **Progress bar** – visual representation of progress toward the next recalculation.

* **Current progress %** – percentage completed for the ongoing cycle.

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To find out more about the tiers module, please refer to this section of the User Guide:

{% content-ref url="../../../tiers" %}
[tiers](https://help.openloyalty.io/main-features/tiers)
{% endcontent-ref %}