# Timeline

The **Timeline** tab provides a chronological record of all important events in a member’s journey. This view helps you track how the member interacts with the loyalty program over time.

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### Key Elements

* **Event history**\
  Each entry in the timeline shows the event type, date, and details. Events can include:
  * **Tier changes** (e.g., promotion to VIP tier, downgrade)
  * **Units transfers** (points added, deducted, or expired)
  * **Achievements** (earned or completed)
  * **Campaign activity** (e.g., reward redemption, campaign triggers)
  * **Custom events** and **transactions**
  * and more
* **Filters**\
  You can filter the timeline by event type (e.g., tiers, units, custom events) to quickly find relevant actions.
* **Event details**\
  Each event is clickable and expands to show additional context, such as:
  * Tier set name
  * Wallet name and points transferred
  * Current balance at the time of the event