# Wallets

The **Wallets** tab shows a detailed overview of all units (points, cashback, etc.) that a member has earned, spent, or lost. Each wallet is displayed separately and allows you to review balances, limits, and transfers.

<figure><img src="/files/1cDShlEv8Dnbtg84e01o" alt=""><figcaption></figcaption></figure>

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### Key Elements

* **Wallet summary**\
  For each wallet, you can see:
  * Active points
  * Pending points
  * Spent points
  * Expired points
  * Total earned points
  * Current earnings
  * Any global or member-specific limitations
* **Transfers list**\
  A detailed record of all unit transfers connected to this member. Each transfer shows:
  * Transfer ID
  * Type (*adding*, *deduction*, *expired*)
  * Status (Cancelled, Pending)
  * Value and comments
  * Dates (Created on, Registered on, Performed on, Expires on, Unlocked on, Locked until)
* **Managing transfers**\
  Individual transfers can be managed directly from this view. From the actions menu, you can:
  * **Cancel** a transfer
  * **Expire** a transfer

This allows precise control of a member’s balance in cases of errors, fraud, or program rules.

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To find out more about the wallet module, please refer to this section of the User Guide:

{% content-ref url="/pages/-MZBsg7doWQHfFWAyYNz" %}
[Wallets](/main-features/wallets.md)
{% endcontent-ref %}


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