> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/sample-setups/sample-campaigns/12-shop-for-golden-tier-perks.md).

# #12 Shop for Golden Tier Perks

{% hint style="info" icon="cart-shopping" %}

### Business case

A Black Friday spending threshold can increase basket value during a high-demand period.

Members who spend more than $100 progress to the Gold tier. Gold-tier members receive 5% cashback.

**💡 Useful for** encouraging larger purchases while making a premium tier attainable.
{% endhint %}

{% hint style="warning" %}
This campaign involves these mechanics:

* [Campaigns](/campaigns/campaigns/campaigns-and-referral-campaigns.md)
* [Purchase transaction triggers](/campaigns/campaigns/campaigns-and-referral-campaigns/creating-campaigns/trigger-types/purchase-transaction.md)
* [Tiers configuration](/gamification/tiers/tiers-configuration.md)
* [Tier benefits](/gamification/tiers/tier-benefits.md)
  {% endhint %}

### 🛠️ Step by step

{% stepper %}
{% step %}

### Step 1: Campaign trigger

* **Path:** Campaigns > Add campaign
* **Campaign type:** Direct campaign
* **Campaign trigger:** Purchase transaction

Learn more about creating campaigns:

{% content-ref url="/pages/HQuxPjB52QWPOej7zG7G" %}
[Creating Campaigns](/campaigns/campaigns/campaigns-and-referral-campaigns/creating-campaigns.md)
{% endcontent-ref %}
{% endstep %}

{% step %}

### Step 2: Campaign info

* **Name:** Shop for Golden Tier Perks
* **Start date:** Set the start of your Black Friday promotion.
* **End date:** Set the end of your Black Friday promotion.
* **Status:** Active
  {% endstep %}

{% step %}

### Step 3: Rules and effects

* **Condition:** Transaction gross value is greater than `100`.
* **Effect:** Add units to the tier wallet. Set the units needed to reach Gold.

{% hint style="info" %}
**In plain English**

A member who spends more than $100 during Black Friday receives enough tier units to reach Gold.

Gold-tier members receive 5% cashback through the configured tier benefit.
{% endhint %}

Learn more about setting up tiers:

{% content-ref url="/pages/-MZBspk\_YeJoAJMpx6a5" %}
[Tiers](/gamification/tiers.md)
{% endcontent-ref %}
{% endstep %}

{% step %}

### Step 4: Configure the Gold tier benefit

Configure the Gold tier with a 5% cashback benefit. Ensure the benefit applies after the tier upgrade.

{% hint style="info" %}
**Cashback tip**

Use a separate campaign for cashback when it must apply to the qualifying purchase itself.
{% endhint %}
{% endstep %}

{% step %}

### Step 5: Limitation and budget

* **Campaign limit:** `In total`, `1` per member.
* **Budget:** Set a tier-unit budget, if required.

{% hint style="info" %}
**Control-cost tip**

Using a per-member limit prevents duplicate tier-progress rewards.
{% endhint %}
{% endstep %}

{% step %}

### Step 6: Review and save

Review the Black Friday dates, spending condition, tier units, and Gold benefit. Then save and activate the campaign.
{% endstep %}
{% endstepper %}

### Troubleshooting

#### The campaign did not apply to a purchase

Confirm that the purchase occurred during the Black Friday promotion. Ensure its gross value exceeds $100. Check that the campaign is active.

#### The member did not reach Gold

Confirm that the campaign adds units to the configured tier wallet. Verify that the assigned units meet the Gold threshold.

#### The member did not receive cashback

Confirm that the Gold tier has an active 5% cashback benefit. Check that the member has reached Gold before the cashback transaction.


---

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