#13 Shop for Gold Tier
Reach the Gold tier through spending and unlock ongoing premium perks.
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Reach the Gold tier through spending and unlock ongoing premium perks.
This setup helps you increase member spend by making premium perks more attainable.
It turns tier progress into a clear goal.
Use this setup when you want to:
motivate members to spend more to unlock better benefits
give Gold members access to premium perks
manage long-term loyalty through tier progression
Use this setup to move members to the Gold tier after they reach your spending target.
In this example, the member gets:
access to Gold tier perks
better ongoing benefits while they stay in Gold
This setup uses the Tiers module.
You do not need a separate campaign if the goal is access to Gold perks only.
For this use case, use these elements:
Tier set condition: Total spending
Target tier: Gold
Benefit delivery: Tier benefits
Main condition: Member reaches the Gold spending threshold
If you also want to give a one-time bonus when a member reaches Gold, add a campaign with the Member Tier Updated trigger.
Go to Tiers and create a new tier set or edit an existing one.
Set the tier configuration like this:
Tier set condition: Total spending
Status: Active
Downgrade / recalculation: choose the option that fits your loyalty cycle
If you set multiple tier conditions, members must meet all of them.
Learn more about tier setup:
Run one full test before launch.
Create or use a test member.
Keep the member below the Gold threshold.
Add qualifying transactions.
Confirm the member reaches the threshold.
Confirm the tier changes to Gold.
Verify that Gold perks are available.
Also verify the next recalculation date if your tier set uses downgrades.
Here is a simple version of this use case:
Tier set condition: total spending
Gold threshold: €500
Gold perks: free shipping and priority support
Recalculation: annual
After launch, the flow looks like this:
A member makes qualifying purchases.
The member reaches the Gold spending threshold.
Open Loyalty recalculates the tier.
The member moves to Gold.
The member gets access to Gold perks.
Check these points:
the tier set uses Total spending
the Gold threshold is configured correctly
the transactions were matched to the member
the tier recalculation timing matches your setup
Check these points:
the tier set is active
the Gold tier is configured in the correct tier set
the transactions count toward the configured spending rule
a recalculation event has already happened
Check these points:
the benefits are added to the Gold tier
the member is assigned to the correct tier set
your integration reads tier benefits correctly where needed
Keep Gold qualification rules easy to explain.
Make Gold perks clearly valuable.
Align recalculation with your loyalty cycle.
Test the upgrade path before launch.
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