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Technical Guide
Technical Guide
  • Introduction
  • Getting Started Guide
    • Authentication
    • Member Registration Configuration
    • Add Webhook
    • Add Member
    • Create Campaign
    • Add Transaction
    • Add Custom Event Schema
    • Create Achievement
    • Add Custom Event
  • Terms Reference
  • Backward Compatibility Policy
  • API Reference
  • Postman Collection
  • User Guide
  • Integration
    • Introduction
    • Overview of Integration Methods
    • Tools and Technologies
    • Integration Examples
      • Lambda
      • Zapier
      • AWS EventBridge
      • Kafka
  • API Fundamentals
    • Overview
    • Environments Capabilities
    • How to Query
    • Limits
    • Best Practices
  • Authentication
    • Admin Token
    • Access Token (API Key)
    • Enabling SSO Login
      • Okta
      • Microsoft Entra ID
  • Webhooks
    • Overview
    • Best Practices
  • S3 Bucket Data exports
    • Overview
    • Set Up S3 Bucket Integration
    • Data Structure and Types
      • Achievements
      • Achievement Usage
      • Campaigns
      • Campaign Calculated Effect Result
      • Campaign Execution
      • Custom Events
      • Members
      • Rewards
      • Rewards Redemption
      • Tiers
      • Transactions
      • Tenants
      • Unit Transfers
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  1. Integration
  2. Integration Examples

Zapier

Sample integration with the Event-Driven Architecture using Zapier

Last updated 4 months ago

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1

Member makes a Member signs up using a mobile app

2

Transaction details are sent to API Gateway so that it Member account details are sent to API Gateway and then to Zapier which triggers the following flow:

  • Zapier is triggered by incoming Member details and coordinates communication with other systems

  • Creates an account in Salesforce Marketing Cloud with Member UUID

  • Creates a Member in Open Loyalty with loyalty card number equal to Salesforce’s UUID and a webhook is triggered

3

Zapier is triggered by OL’s webhook with points earned and Zapier calls Marketing Auto to send a push notification to a Member