Upcoming Changes

This page lists API changes with a future enforcement date. Review each item and update your integration before the effective date to avoid disruptions.

15 September 2026

πŸ”” Authentication Rate Limit

A default rate limit of 20 requests per minute (RPM) will be enforced on the authentication endpoints:

  • /login

  • /login_check

Most integrations operate well below this threshold and require no action. If your integration re-authenticates on every API request rather than reusing access tokens, adjust your auth flow before the enforcement date.


πŸ”” Pagination Depth Limit (_page max 500)

To prevent inefficient deep-pagination queries, a maximum value of 500 will be enforced for the _page parameter on the following endpoints:

  • Custom events

  • Members

  • Member history

  • Audit log

  • Transactions

  • Unit transfers

  • Issue rewards (Redemptions)

  • Collections

After 15 September 2026, requests with _page higher than 500 will return an error.

How to retrieve data beyond page 500:

  • Scroll Mechanism (recommended) β€” The token-based _scroll API is designed for efficient bulk retrieval and has no page-depth limit. See Scroll Mechanism for Pages

  • Data Exports β€” For very large datasets and offline processing, use the platform's export functionality. See Data Exports

Scroll is a separate mechanism from _page pagination and cannot be combined with it. For shallow queries (_page ≀ 500), existing pagination continues to work as before.


πŸ‘‰ For a full list of platform limits, see Limits.

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