Upcoming Changes

This page lists API changes with a future enforcement date. Review each item and update your integration before the effective date to avoid disruptions.

15 September 2026

🔔 Authentication Rate Limit

A default rate limit of 40 requests per minute (RPM) will be enforced on the authentication endpoints:

• /login

• /login_check

Most integrations operate well below this threshold and require no action. If your integration re-authenticates on every API request rather than reusing access tokens, adjust your auth flow before the enforcement date.

---

🔔 Pagination Depth Limit (_page max 500)

To prevent inefficient deep-pagination queries, a maximum value of 500 will be enforced for the _page parameter on the following endpoints:

• Custom events

• Members

• Member history

• Audit log

• Transactions

• Unit transfers

• Issue rewards (Redemptions)

• Collections

After 15 September 2026, requests with _page higher than 500 will return an error.

How to retrieve data beyond page 500:

• Scroll Mechanism (recommended) — The token-based _scroll API is designed for efficient bulk retrieval and has no page-depth limit. See Scroll Mechanism for Pages

• Data Exports — For very large datasets and offline processing, use the platform's export functionality. See Data Exports

Scroll is a separate mechanism from _page pagination and cannot be combined with it. For shallow queries (_page ≤ 500), existing pagination continues to work as before.

---

👉 For a full list of platform limits, see Limits.