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Technical Guide
Technical Guide
  • Introduction
  • Getting Started Guide
    • Authentication
    • Member Registration Configuration
    • Add Webhook
    • Add Member
    • Create Campaign
    • Add Transaction
    • Add Custom Event Schema
    • Create Achievement
    • Add Custom Event
  • Terms Reference
  • Backward Compatibility Policy
  • API Reference
  • Postman Collection
  • User Guide
  • Integration
    • Introduction
    • Overview of Integration Methods
    • Tools and Technologies
    • Integration Examples
      • Lambda
      • Zapier
      • AWS EventBridge
      • Kafka
  • API Fundamentals
    • Overview
    • Environments Capabilities
    • How to Query
    • Limits
    • Best Practices
  • Authentication
    • Admin Token
    • Access Token (API Key)
    • Enabling SSO Login
      • Okta
      • Microsoft Entra ID
  • Webhooks
    • Overview
    • Best Practices
  • S3 Bucket Data exports
    • Overview
    • Set Up S3 Bucket Integration
    • Data Structure and Types
      • Achievements
      • Achievement Usage
      • Campaigns
      • Campaign Calculated Effect Result
      • Campaign Execution
      • Custom Events
      • Members
      • Rewards
      • Rewards Redemption
      • Tiers
      • Transactions
      • Tenants
      • Unit Transfers
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  1. Webhooks

Best Practices

Last updated 4 months ago

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Implement the following best practices for effective :

  • Retry Mechanisms and Handling Failures: Implement retry mechanisms to account for temporary issues, such as network errors or server downtime. Use exponential backoff and jitter to space out retry attempts and minimize the risk of overloading the receiving system.

  • Scalability and Performance: Optimize webhook handling by using queuing systems (e.g., RabbitMQ or Apache Kafka) or background processing libraries (e.g., Celery for Python or Bull for Node.js) to process events asynchronously, ensuring high throughput and low latency.

  • Verification Tokens: Use a shared secret (verification token) to validate incoming webhook requests, ensuring that they originate from the intended sender.

webhook integration