Managing Challenges
Challenges list
All challenges are listed under Loyalty Modules → Challenges in the sidebar. The list displays the following columns:
Name
The challenge name.
Status
Current status: Active or Inactive.
Unit limit (member)
The maximum units a single member can receive, or "Unlimited".
Unit limit (total)
The maximum total units the challenge can distribute, or "Unlimited".
Availability
The availability timeframe (e.g., "After 08 Feb, 2026 12:00 AM").
Created on
The date and time the challenge was created.
You can search challenges using the search bar, add filters to narrow the list, and click Manage columns to show or hide columns.
Challenge detail view
Click on any challenge in the list to open its detail view. The detail page contains:
Challenge overview
The overview section at the top shows engagement analytics:
Total engagement
The total number of times the challenge has been completed across all members.
Engaged members
The number of distinct members who have participated in the challenge.
Below the metrics, a time-series chart plots engagement over time. Use the dropdown to switch between time ranges (e.g., Last 30 days). The chart includes a solid line for the selected period and a dashed line for the comparison period.
You can track member progress directly from the member profile to see how close they are to completing the challenge.
Status and Limitations
A summary table shows the current limitation settings:
Units issued
Total units distributed so far vs. the cap.
Remaining units
Units still available for distribution.
Member units limitation
Per-member unit cap.
Challenge completion per member
How often a member can complete the challenge.
Challenge limit
The timeframe-based completion restriction.
Details
The Details section mirrors the Summary step from the creation wizard, showing all configured settings in read-only format:
Basic settings — Name, description, display order, start and end date, availability, visibility, and custom attributes.
Milestones — Each milestone with its type, trigger, progress tracking method, goal, and event frequency limit. Rules are shown with their trigger type, conditions, and effects.
Actions
Click the Actions button in the top-right corner of the challenge detail view to access:
Deactivate / activate challenge
Toggles the challenge status. When inactive, members will no longer be able to progress. You can reactivate later.
Edit challenge
Opens the challenge in the creation wizard so you can modify any step.
Single challenges can’t be deleted at the moment. Use Deactivate challenge to disable a challenge without losing its configuration.
To remove challenges, use Bulk Actions → Delete challenges from the challenges list.
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