# Wallets

## Overview

Wallets store the loyalty units used in your program.

You can use them to separate balances by business case, reward model, or accounting logic.

<figure><img src="/files/rpIB6PFQfJJBEx8P0lwU" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Each program needs one default wallet.

You can add any number of additional wallet types.
{% endhint %}

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### What you manage in wallets

Use the **Wallets** section to:

* Create wallet types with their own names, codes, and unit labels
* Define expiration, pending rules, balance limits, and availability
* Review and manage unit transfers across member balances

### Common use cases

Wallets help you:

* Separate points, cashback, stamps, or other unit balances
* Apply different lifecycle rules to different earning models
* Audit every balance change made by admins or the system

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## Learn more about

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Wallet Types and Configuration</strong></td><td>Create wallet types, define unit rules, set limits, and manage imports or exports.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/Mu0h4UOWGQiGXpCPr2bU">/spaces/cNVX03KZzmrGwJihLiEx/pages/Mu0h4UOWGQiGXpCPr2bU</a></td></tr><tr><td><strong>Unit Transfers</strong></td><td>Review wallet activity, create manual adjustments, and manage transfer lifecycles.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/pmoK12YbxUSx4qMwSSSf">/spaces/cNVX03KZzmrGwJihLiEx/pages/pmoK12YbxUSx4qMwSSSf</a></td></tr></tbody></table>


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