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User Guide
User Guide
  • Welcome to Open Loyalty!
  • What's New
    • 2024
    • 2023
    • 2022
  • What's Next
  • Technical Guide
  • Main Features
    • Global Management
      • Analytics
      • Settings
      • Config Duplication
      • Usage
    • Dashboard
      • General Overview
      • Units Wallet Overview
      • Additional Metrics
      • Members by Tiers
    • Members
      • Member List
        • Configuration
        • Creating Members
        • Managing Members
        • Removing Members
      • Segments
        • Creating Segments
        • Managing Segments
        • Segment Conditions
      • Referred Members
    • Campaigns
      • Creating Campaigns
        • Return Campaign
        • Referral Campaign
        • Time-Based Campaign
        • Redemption Code Campaign
        • Internal event - Achievement progressed
        • Percent value distribution
      • Managing Campaigns
      • Campaign Simulation
      • Follow-up Campaigns
    • Custom Events
      • Custom Event Schemas
    • Transactions
      • Adding Transactions
      • Managing Transactions
      • Channels
    • Tiers
      • Adding Tiers
      • Managing Tiers
      • Tiers Configuration
      • Tier Benefits
    • Wallets
      • Wallet Types and Configuration
      • Unit Transfers
        • Creating Unit Transfers
        • Importing Unit Transfers
        • Managing Unit Transfers
    • Achievements
      • Creating Achievement
      • Managing Achievements
      • Follow up Achievements
    • Rewards
      • Reward List
        • Rewards Configuration
        • Creating Reward
        • Reward Types
        • Units Conversion Coupon
        • Adding Coupons
        • Reward Flow
      • Reward Fulfillment
      • Reward Categories
    • Webhooks
      • How to Configure a Webhook
      • What Triggers a Webhook
      • Expiring Notifications
    • Collections
    • Imports / Exports
      • Imports
        • Sample Import Files
      • Exports
        • UI Data Exports
        • Configuration Exports
        • S3 Bucket Exports
    • Settings
      • Roles
      • Admins
        • System Logs
      • Tenants
      • Translations
    • Expressions
      • Attributes List
      • Operators
      • Custom Functions
      • Expression Examples
      • Sample Use Cases
        • Using Member Custom Attributes
        • Complex Effects (if, else)
        • Excluding Members
        • Elapsed Time Conditions
        • Using Additional Dates for Calculations
        • Register on Birthday
        • Transaction on Birthday
        • Tier Upgrade or Downgrade
  • Sample Setups
    • Good Practices
    • Pay with Points
    • Promo and Discounts in Cart
    • Sample Campaigns
      • #1 Earn 1 point for every $1 spent
      • #2 Earn 2x points when shopping on Monday morning
      • #3 Earn 1 stamp for every transaction
      • #4 Buy product ACME 123 and earn 100 points
      • #5 Refer a friend and get 100 points
      • #6 Refer 5 friends and get a $50 off coupon for the next purchase
      • #7 Register to the program and get 50 bonus points
      • #8 Get 30 bonus points for your first transaction in the loyalty program
      • #9 Cashback campaign
      • #10 Product meets selected criteria
    • Sample Achievements
      • #1 Celebrate summer - Buy 5 times between June and August
      • #2 Place 10 Orders above 50€ - Complete 10 transactions, for more than 50€ each
      • #3 Ambitious player - Log in to the game 3 times per week for 8 consecutive weeks
      • #4 SKU 'ABC' configuration - Spend total of 100$ on products with SKU 'ABC132' in September
      • #5 Workout track -Track a workout of at least 30 minutes for 5 days in a row
      • #6 4 referees made the transactions for 2 consecutive weeks
      • #7 2 referees made a transaction configuration
  • FAQ
    • Configuration Migration
    • Custom Attributes
    • Achievements
    • GDPR
    • Opt-Out
    • Referral Programs
    • Returns and Cancellations
    • Timezones
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On this page
  • Tenants overview
  • Adding tenant
  • Managing tenants
  • Editing tenant
  • Timezone

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  1. Main Features
  2. Settings

Tenants

In this section, you will learn how to manage the tenants within your loyalty program.

Last updated 10 months ago

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Tenants overview

(previously called Stores) functionality gives a possibility to add many tenants with different currencies, codes, and names. Each tenant has its own database with a Members List, Translations, and so on. Members realize transactions within each tenant according to the currency and code. After creating several tenants, in the top left corner, you’ll see a drop-down list where you can select a tenant. Once the tenant is selected, all the displayed data is exclusive to that selected tenant. There are 6 areas where the drop-down list is not visible: Configuration, Administrators, Roles, Transactions, Tenants, My Profile. In all of the above, settings will apply to all the tenants.

To access Tenant list, go to Settings -> Tenants. All created tenants will be listed in the table. You can change the number of rows displayed per page by clicking on the arrow icon below the table and picking a handy number from the list.

Filtering Tenants

You can search for the record via the +ADD FILTER feature. Clicking on the button will expand the list which contains the search field and available options. You can pick either relevant option from the list or type it in the search field.

  • Filter options:

    • Name

    • Code

    • Currency

    • Active

  • When choosing the option, a pop-up screen will show up, where you can add conditions and values to list only proper records. To remove the filter click on 'X' on the filter chip.

    • When the filter option, the index next to +ADD FILTER button will change and show the amount and percentage of the currently listed option.


Adding tenant

To add a new tenant click on the +ADD TENANT button, you will land on the next screen.

All fields must be filled, so you will need to add Currency (you pick this value from the list), Code, and Name. Also please remember to check the Active box (you define here if the tenant is active or inactive). When you want to submit the form, click on the ADD TENANT button.

A new record will be present on the 'Tenant list' screen

Managing tenants

Editing tenant

If you want to edit the tenant click on the overflow button, and from the list click on Edit tenant. You will land on the edit screen, where you can change the tenant name and state (active/inactive). Such fields as currency or code are not editable. After changes, click EDIT TENANT to save.

Timezone

You can manage the timezone that will be used in this specific Tenant: