Pay with Points

How to Pay with Points Using OpenLoyalty.

One of the OpenLoyalty features is the ability for customers to pay for purchases with points they've accumulated. This guide outlines the simple steps to use your points as currency at participating stores. While some of these steps need to be configured outside of OpenLoyalty, this guide shows the complete flow of the possible integration.

Step 1: Entering the Shopping Cart

Important Notes:

  • Point Verification: Always ensure the points balance is verified before attempting to complete a transaction to avoid any delays.

  • Fraud Protection: Be aware that fraud protection is for your safety. If points are blocked, they will be unlocked once the transaction is verified as legitimate.

  • Coupon Usage: Coupons can alter the number of points needed for a transaction. Apply any coupons before finalizing the use of points to ensure the transaction value is up-to-date.

  • Transaction Completion: Upon completing a transaction with points, ensure you receive a confirmation. This could be a notification from the OpenLoyalty system, such as a webhook response.

  • Campaign Benefits: Keep the customer informed about current campaigns to maximize the benefits they can receive from the transactions.

Using points to pay for purchases with OpenLoyalty is a straightforward process designed to enhance customers' shopping experience. By following these steps, you can effortlessly implement the usage of accumulated points to allow your customers to enjoy rewards and savings as a valued customer.

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