Collections
In this article, you will learn what Collections are, how they work, and how to use them in the Open Loyalty platform.
Collections let you upload a reusable list of values (for example cities, SKUs, or emails). You can then reference that list in campaign conditions. This keeps campaigns fast to build and easy to maintain.
📌 Limits
📥 Import values from CSV
Update an existing collection
Use Update values to import a new CSV and replace existing values.

➕ Add a single value
✏️ Edit or delete values
In the collection details:
Use the edit icon next to Value or Description to change it.
Use the ⋮ menu on a row to Delete it.
🎯 Use Collections in campaigns
You can select a collection when configuring supported campaign conditions.

Common places where collections are available:
Member fields: building name, flat/unit name, first name, last name, gender, email, phone number, loyalty card number
Address fields: street, city, postal code, province, country
Program fields: tier, custom attributes, member custom attributes
Transaction fields: channel, delivery city, document number, purchase place
Product-related conditions: transactions with products that have a specific attribute
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