> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/whats-next.md).

# What's Next

We're excited to share our product roadmap with you, outlining our plan for the future of our offerings. Our roadmap follows a **Now**, **Next**, **Later** approach to give you insight into what we're currently working on, what's coming up next, and what we have planned for the future.

However, it’s important to note that **this roadmap serves as an outline and may change**. While we strive to follow the timelines outlined here, factors like evolving market conditions, customer feedback, technological advancements, and other unforeseen circumstances may require adjustments to our plans. We are committed to transparency and will keep you informed of any significant updates or changes to our roadmap as they occur.

Your feedback and insights are invaluable as we continue to innovate and improve our products to serve your needs better.

{% hint style="info" %}
The roadmap is updated every two months.
{% endhint %}

## **Now**

**Features planned for the next 2 months.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="0vfkFJ6d22Ko" label="Segment" color="blue"></option><option value="9Fs8FniikqSk" label="Units" color="blue"></option><option value="ZkYUUjjc0tLO" label="Achievements" color="blue"></option><option value="TUhOs6YofxFK" label="Tiers" color="blue"></option><option value="xtI0W45WTkOU" label="Campaigns" color="blue"></option><option value="lqwR4Lx9LhBh" label="Integration" color="blue"></option><option value="xQ7zmvMACKR2" label="Gamification" color="blue"></option><option value="IQ2zclFouiCS" label="Members" color="blue"></option><option value="GtJwrx9hlcNg" label="Analytics" color="blue"></option><option value="IbsCZETcmPxW" label="Webhooks" color="blue"></option><option value="Nm5ErZt7MzPg" label="Leaderboards" color="blue"></option><option value="xEmAsto0tm4j" label="Rewards" color="blue"></option><option value="Sc7uRtY2pLmQ" label="Security" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>Program Visuals &#x26; Rich Descriptions</strong></td><td><span data-option="xtI0W45WTkOU">Campaigns</span></td><td>Adding images and formatted descriptions to your program content in the Admin Panel, ready for your apps to show through the API.</td></tr><tr><td><strong>Join &#x26; Earn: Guest Preview</strong></td><td><span data-option="lqwR4Lx9LhBh">Integration</span></td><td>Showing people who are not members yet what they would earn by joining, through the same Real-Time API used for members.</td></tr><tr><td><strong>Filtering by Custom Fields</strong></td><td><span data-option="xEmAsto0tm4j">Rewards</span></td><td>Showing each member only the offers meant for them, by filtering what the API returns on your own custom field values.</td></tr><tr><td><strong>Member Analytics</strong></td><td><span data-option="GtJwrx9hlcNg">Analytics</span></td><td>A new analytics view of your member base: how members join, stay active, lapse and come back over time.</td></tr><tr><td><strong>Security Enhancements</strong></td><td><span data-option="Sc7uRtY2pLmQ">Security</span></td><td>Better management of integration accounts and Admin Panel users, for programs with demanding security standards.</td></tr></tbody></table>

## **Next**

**Features planned for the next 4-6 months, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="nvdAtYDbNGOk" label="Leaderboards" color="blue"></option><option value="zqX7nfxqHsAk" label="Gamification" color="blue"></option><option value="v07e3Ocb0CAg" label="Tiers" color="blue"></option><option value="pGWzGTpR7iHG" label="Analytics" color="blue"></option><option value="SWAvbxpbHEeJ" label="Custom Events" color="blue"></option><option value="wqdF6TJBTXbw" label="Achievements" color="blue"></option><option value="tfTMTbz3j33N" label="AI" color="blue"></option><option value="ywKRMTkp5fPE" label="Challenges" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>Campaign Analytics</strong></td><td><span data-option="pGWzGTpR7iHG">Analytics</span></td><td>Seeing what your campaigns cost and bring in, and measuring their real effect by comparing them with a control group of members.</td></tr><tr><td><strong>Analytics &#x26; Reporting</strong></td><td><span data-option="pGWzGTpR7iHG">Analytics</span></td><td>Extending available options and data for analytics and reporting.</td></tr><tr><td><strong>AI Challenges</strong></td><td><span data-option="ywKRMTkp5fPE">Challenges</span></td><td>Generating a personalized goal and reward for every member based on their own activity history, with plain-language explanations and program-team approval before each round.</td></tr></tbody></table>

## **Later**

**Features planned for the later period, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="nvdAtYDbNGOk" label="Leaderboards" color="blue"></option><option value="zqX7nfxqHsAk" label="Gamification" color="blue"></option><option value="v07e3Ocb0CAg" label="Tiers" color="blue"></option><option value="pGWzGTpR7iHG" label="Analytics" color="blue"></option><option value="SWAvbxpbHEeJ" label="Custom Events" color="blue"></option><option value="wqdF6TJBTXbw" label="Achievements" color="blue"></option><option value="tfTMTbz3j33N" label="AI" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>AI Loyalty Manager Model</strong></td><td><span data-option="tfTMTbz3j33N">AI</span></td><td>Introducing a suite of intelligent tools, including an AI Loyalty Manager for smart program optimization and advanced image processing for automated receipt validation, to streamline operations and elevate member engagement.</td></tr><tr><td><strong>Tiers Enhancements</strong></td><td><span data-option="v07e3Ocb0CAg">Tiers</span></td><td>Adding and enhancing features related to tiers.</td></tr><tr><td><strong>Gamification Enhancements</strong></td><td><span data-option="zqX7nfxqHsAk">Gamification</span></td><td>Adding and enhancing modules related to gamification.</td></tr><tr><td><strong>Segment Enhancements</strong></td><td><span data-option="MiGm664Qt8VC">Segments</span></td><td>Adding and enhancing features related to segmentation.</td></tr></tbody></table>


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