> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/whats-next.md).

# What's Next

We're excited to share our product roadmap with you, outlining our plan for the future of our offerings. Our roadmap follows a **Now**, **Next**, **Later** approach to give you insight into what we're currently working on, what's coming up next, and what we have planned for the future. 

However, it’s important to note that **this roadmap serves as an outline and may change**. While we strive to follow the timelines outlined here, factors like evolving market conditions, customer feedback, technological advancements, and other unforeseen circumstances may require adjustments to our plans. We are committed to transparency and will keep you informed of any significant updates or changes to our roadmap as they occur. 

Your feedback and insights are invaluable as we continue to innovate and improve our products to serve your needs better.

{% hint style="info" %}
The roadmap is updated every two months.
{% endhint %}

## **Now**

**Features planned for the next 2 months.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="0vfkFJ6d22Ko" label="Segment" color="blue"></option><option value="9Fs8FniikqSk" label="Units" color="blue"></option><option value="ZkYUUjjc0tLO" label="Achievements" color="blue"></option><option value="TUhOs6YofxFK" label="Tiers" color="blue"></option><option value="xtI0W45WTkOU" label="Campaigns" color="blue"></option><option value="lqwR4Lx9LhBh" label="Integration" color="blue"></option><option value="xQ7zmvMACKR2" label="Gamification" color="blue"></option><option value="IQ2zclFouiCS" label="Members" color="blue"></option><option value="GtJwrx9hlcNg" label="Analytics" color="blue"></option><option value="IbsCZETcmPxW" label="Webhooks" color="blue"></option><option value="Nm5ErZt7MzPg" label="Leaderboards" color="blue"></option><option value="xEmAsto0tm4j" label="Rewards" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>Instant Campaign Effects (Sync &#x26; Preview)</strong></td><td><span data-option="xtI0W45WTkOU">Campaigns</span></td><td>Returning campaign effects immediately in the same response, now broken down per product, with upsell hints and challenge progress in preview.</td></tr><tr><td><strong>SKU Analytics: Product Performance &#x26; Points Cost Control</strong></td><td><span data-option="GtJwrx9hlcNg">Analytics</span></td><td>Points, sales volume and margin broken down per SKU, category and brand, right in the Product Catalog.</td></tr><tr><td><strong>Per-SKU / Per-Category Campaign Limits</strong></td><td><span data-option="xtI0W45WTkOU">Campaigns</span></td><td>Capping how many units of a product a member can be rewarded for, plus a rule-clubbing option for overlapping campaign rules.</td></tr><tr><td><strong>Live Segments</strong></td><td><span data-option="0vfkFJ6d22Ko">Segment</span></td><td>Segment membership updates within seconds of a purchase, tier change or other qualifying event.</td></tr><tr><td><strong>Scaling Automation Campaigns</strong></td><td><span data-option="lqwR4Lx9LhBh">Integration</span></td><td>Automations now run across an entire enterprise member base overnight, plus a new condition to reward tenure milestones.</td></tr></tbody></table>

## **Next**

**Features planned for the next 4-6 months, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="nvdAtYDbNGOk" label="Leaderboards" color="blue"></option><option value="zqX7nfxqHsAk" label="Gamification" color="blue"></option><option value="v07e3Ocb0CAg" label="Tiers" color="blue"></option><option value="pGWzGTpR7iHG" label="Analytics" color="blue"></option><option value="SWAvbxpbHEeJ" label="Custom Events" color="blue"></option><option value="wqdF6TJBTXbw" label="Achievements" color="blue"></option><option value="tfTMTbz3j33N" label="AI" color="blue"></option><option value="ywKRMTkp5fPE" label="Challenges" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>Analytics &#x26; Reporting</strong></td><td><span data-option="pGWzGTpR7iHG">Analytics</span></td><td>Extending available options and data for analytics and reporting.</td></tr><tr><td><strong>AI Challenges</strong></td><td><span data-option="ywKRMTkp5fPE">Challenges</span></td><td>Generating a personalized goal and reward for every member based on their own activity history, with plain-language explanations and program-team approval before each round.</td></tr></tbody></table>

## **Later**

**Features planned for the later period, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="nvdAtYDbNGOk" label="Leaderboards" color="blue"></option><option value="zqX7nfxqHsAk" label="Gamification" color="blue"></option><option value="v07e3Ocb0CAg" label="Tiers" color="blue"></option><option value="pGWzGTpR7iHG" label="Analytics" color="blue"></option><option value="SWAvbxpbHEeJ" label="Custom Events" color="blue"></option><option value="wqdF6TJBTXbw" label="Achievements" color="blue"></option><option value="tfTMTbz3j33N" label="AI" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>AI Loyalty Manager Model</strong></td><td><span data-option="tfTMTbz3j33N">AI</span></td><td>Introducing a suite of intelligent tools, including an AI Loyalty Manager for smart program optimization and advanced image processing for automated receipt validation, to streamline operations and elevate member engagement.</td></tr><tr><td><strong>Tiers Enhancements</strong> </td><td><span data-option="v07e3Ocb0CAg">Tiers</span></td><td>Adding and enhancing features related to tiers.</td></tr><tr><td><strong>Gamification Enhancements</strong> </td><td><span data-option="zqX7nfxqHsAk">Gamification</span></td><td>Adding and enhancing modules related to gamification.</td></tr><tr><td><strong>Segment Enhancements</strong> </td><td><span data-option="MiGm664Qt8VC">Segments</span></td><td>Adding and enhancing features related to segmentation.</td></tr></tbody></table>


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