> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/whats-next.md).

# What's Next

We're excited to share our product roadmap with you, outlining our plan for the future of our offerings. Our roadmap follows a **Now**, **Next**, **Later** approach to give you insight into what we're currently working on, what's coming up next, and what we have planned for the future. 

However, it’s important to note that **this roadmap serves as an outline and may change**. While we strive to follow the timelines outlined here, factors like evolving market conditions, customer feedback, technological advancements, and other unforeseen circumstances may require adjustments to our plans. We are committed to transparency and will keep you informed of any significant updates or changes to our roadmap as they occur. 

Your feedback and insights are invaluable as we continue to innovate and improve our products to serve your needs better.

{% hint style="info" %}
The roadmap is updated every two months.
{% endhint %}

## **Now**

**Features planned for the next 2 months.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="0vfkFJ6d22Ko" label="Segment" color="blue"></option><option value="9Fs8FniikqSk" label="Units" color="blue"></option><option value="ZkYUUjjc0tLO" label="Achievements" color="blue"></option><option value="TUhOs6YofxFK" label="Tiers" color="blue"></option><option value="xtI0W45WTkOU" label="Campaigns" color="blue"></option><option value="lqwR4Lx9LhBh" label="Integration" color="blue"></option><option value="xQ7zmvMACKR2" label="Gamification" color="blue"></option><option value="IQ2zclFouiCS" label="Members" color="blue"></option><option value="GtJwrx9hlcNg" label="Analytics" color="blue"></option><option value="IbsCZETcmPxW" label="Webhooks" color="blue"></option><option value="Nm5ErZt7MzPg" label="Leaderboards" color="blue"></option><option value="xEmAsto0tm4j" label="Rewards" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>Tier Assignment via Campaigns</strong></td><td><span data-option="TUhOs6YofxFK">Tiers</span></td><td>Letting members qualify for a tier through a specific activity (like registering a device or completing a challenge), not only by reaching a points threshold.</td></tr><tr><td><strong>Product Catalog &#x26; SKU-Level Campaigns</strong></td><td><span data-option="lqwR4Lx9LhBh">Integration</span></td><td>Uploading a product catalog and configuring points campaigns down to the individual product or SKU level.</td></tr><tr><td><strong>Instant Campaign Effects (Sync &#x26; Preview)</strong></td><td><span data-option="xtI0W45WTkOU">Campaigns</span></td><td>Returning campaign effects like points and rewards immediately in the same response, plus a preview mode to show members what they'll earn before they complete an action.</td></tr><tr><td><strong>Bulk Update of Redeemed Reward Statuses</strong></td><td><span data-option="xEmAsto0tm4j">Rewards</span></td><td>Updating the status and comments of many redeemed rewards at once via CSV import or API, simplifying offline fulfillment and reconciliation.</td></tr></tbody></table>

## **Next**

**Features planned for the next 4-6 months, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="TIw3oefyxNcC" label="Campaigns" color="blue"></option><option value="HG1KTndoMO8F" label="Integration" color="blue"></option><option value="u2sLmcbaBu0f" label="Authentication" color="blue"></option><option value="rau2NpSrWFq8" label="Wallets" color="blue"></option><option value="jp1DFyrJ8ldJ" label="Custom Evenets" color="blue"></option><option value="n5j0cG8FGL5r" label="Members" color="blue"></option><option value="ItUfm3sXQZGx" label="Gamification" color="blue"></option><option value="NcSU3KINBLQf" label="Custom Events" color="blue"></option><option value="PnTlVo7EFLwq" label="Rewards" color="blue"></option><option value="1stj7j2I6fuv" label="Analytics" color="blue"></option><option value="1STqiip9mVTg" label="Management" color="blue"></option><option value="HPAWIdXHAuRj" label="Audit" color="blue"></option><option value="AY3NwNM1glEr" label="Challenges" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>AI Challenges</strong></td><td><span data-option="AY3NwNM1glEr">Challenges</span></td><td>Generating a personalized goal and reward for every member based on their own activity history, with plain-language explanations and program-team approval before each round.</td></tr><tr><td><strong>Scaling Automation Campaigns</strong></td><td><span data-option="HG1KTndoMO8F">Integration</span></td><td>Removing the audience limit on automations so they can reward, re-tier, and re-engage millions of members at once.</td></tr></tbody></table>

## **Later**

**Features planned for the later period, subject to change.**

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th><select multiple><option value="MiGm664Qt8VC" label="Segments" color="blue"></option><option value="6ISaWVUlsZAb" label="Webhooks" color="blue"></option><option value="nvdAtYDbNGOk" label="Leaderboards" color="blue"></option><option value="zqX7nfxqHsAk" label="Gamification" color="blue"></option><option value="v07e3Ocb0CAg" label="Tiers" color="blue"></option><option value="pGWzGTpR7iHG" label="Analytics" color="blue"></option><option value="SWAvbxpbHEeJ" label="Custom Events" color="blue"></option><option value="wqdF6TJBTXbw" label="Achievements" color="blue"></option><option value="tfTMTbz3j33N" label="AI" color="blue"></option></select></th><th></th></tr></thead><tbody><tr><td><strong>AI Loyalty Manager Model</strong></td><td><span data-option="tfTMTbz3j33N">AI</span></td><td>Introducing a suite of intelligent tools, including an AI Loyalty Manager for smart program optimization and advanced image processing for automated receipt validation, to streamline operations and elevate member engagement.</td></tr><tr><td><strong>Tiers Enhancements</strong> </td><td><span data-option="v07e3Ocb0CAg">Tiers</span></td><td>Adding and enhancing features related to tiers.</td></tr><tr><td><strong>Gamification Enhancements</strong> </td><td><span data-option="zqX7nfxqHsAk">Gamification</span></td><td>Adding and enhancing modules related to gamification.</td></tr><tr><td><strong>Segment Enhancements</strong> </td><td><span data-option="MiGm664Qt8VC">Segments</span></td><td>Adding and enhancing features related to segmentation.</td></tr><tr><td><strong>Analytics &#x26; Reporting</strong></td><td><span data-option="pGWzGTpR7iHG">Analytics</span></td><td>Extending available options and data for analytics and reporting.</td></tr></tbody></table>


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