# Referred Members

Use **Referred Members** to manage relationships between referrers and referees. This view helps you track referral connections, add them manually, and review how members are linked in your program.

{% hint style="success" %}
**Referrer** — member sending the invitation.

**Referee** — person invited to the program.
{% endhint %}

<figure><img src="/files/VlMm6bzLhwFlU3DUllOT" alt=""><figcaption></figcaption></figure>

***

### Key functionalities

* View all referral connections in one place.
* Add a referred member manually.
* Remove an existing referral connection.
* Open the invited member profile directly.
* Review referrals from the **Single Member View**.

{% hint style="success" %}
You can search, filter, and adjust the table layout with **Manage Columns**.
{% endhint %}

***

### What you see in the list

Navigate to **Members → Referred Members** to open the list of referral connections.

The table includes:

* **Referrer name** — the member who sent the invitation.
* **Referrer token** — the referral token used to create the link.
* **Referee name** — the member who joined through the referral.
* **Created on** — the date and time when the referral was recorded.

***

### Adding a referred member

{% stepper %}
{% step %}
Navigate to **Members → Referred Members**.
{% endstep %}

{% step %}
Click **Add referred member**.
{% endstep %}

{% step %}
Select the **Referrer** and the **Referee** in the modal.

<figure><img src="/files/fpqkJHXLBUBEA8eYahlw" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Save the new referral connection.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
One referee can be linked to only one referrer. If the selected referee is already connected, you cannot save the new link.
{% endhint %}

***

### Managing referrals

Use the context menu next to a record to manage a referral:

* **Remove referred member** — delete the referral connection.
* **See full profile** — open the referee's member profile.

Removing a referral does not delete the member profile or previously granted referral benefits.

***

### Referrals in Single Member View

Each member profile includes a **Referrals** tab. Use it to review referees linked to that member.

From this view, you can:

* Add new referees.
* Remove existing ones.
* Open referee profiles directly.

{% hint style="info" %}
Learn more in [Referrals](/main-features/members/member-list/single-member-view/referrals.md).
{% endhint %}

***

### Referral levels

Open Loyalty supports **multi-level referral programs**. This lets you reward both the original referrer and later members in the same referral chain.

A **referral level** shows how far a referred member is from the original referrer:

* **Level 1** — the direct referral.
* **Level 2** — a referral made by the Level 1 referee.
* **Level 3** — a referral made by the Level 2 referee.

You can configure rewards for each level based on your program rules and campaign setup.

{% hint style="info" %}
Learn more in [Referral Campaign](/main-features/campaigns/campaigns-and-referral-campaigns/creating-campaigns/referral-campaign.md#multi-level-campaign-configuration).
{% endhint %}

***

### Key Notes

* Referrals can be created automatically when a member registers with a referral token.
* You can also create referrals manually from **Referred Members**.
* Referral creation and management are also available through the API.
* Removing a referral breaks the connection only. It does not delete the member profile or previous benefits gained through referral campaigns.


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