Tiers

In this section, you will learn all about Tiers, how to create them, and how to manage them.

Tiers are a system for classifying members based on specific conditions, such as total transaction value, the number of active units in a particular wallet, the number of months since joining the program, or a combination of these factors. Each tier has its own set of criteria that members must meet to qualify.

Tiers are recalculated in the following cases:

• Upon the member's next activity, such as earning units or placing a transaction

• During the next scheduled downgrade recalculation (e.g. anniversary of member's registration)

Tiers are NOT recalculated in the following cases:

• When a new tier or tier set is added

• When existing tiers are edited

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Learn more about

Adding Tiers

Learn how to add tiers.

Managing Tiers

Learn how to manage tiers.

Tiers Configuration

Learn how to configure tiers