Creating Reward
This section will explain you how to add reward in the Admin Panel
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User Guide
This section will explain you how to add reward in the Admin Panel
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To add a Reward:
Go to the Rewards -> List of Rewards
Click ADD REWARD
Choose the Reward type
Fill in all required fields
Set Reward status to Active
Click ADD REWARD
In the Rewards section, we have two separate settings:
Reward Activity - period of time that the reward might be acquired with units.
Reward Visibility - period of time that the reward is visible to the targeted Members.
Then we define a reward as available in OL if the following is true: Period of time that reward is visible, Period of time that it is active, Target is matched with member's segment or tier.
Type of reward - choose whether it's material or coupon type
Material
Coupon
Wallet type allowed for redemption - Wallet type you want to use for reward redemption
Price in (currency) - the price the Member gets upon receiving the Reward
Reward price in Points - Units which the Member spent to redeem the Reward
Name - the name of the Reward
Description - brief description
+ TRANSLATION (optional) - adding translations to the reward
Reward availability - time when the Reward will be active to Members
Reward visibility in the catalog - the time when the Reward will be visible to Members
Reward targeting - identifies the Member group that qualifies to receive the Reward
Available for everyone
Available for a specific segment
Available for a specific tier
Redemption limit - defines the global limit of how many times the reward can be redeemed.
Redemption limit per member - defines the limit on how many times the reward can be redeemed per member
Usage instruction - short instruction on how to use the Reward
Conditions description - description of the conditions of getting a Reward
Brand name - the name of the brand
Brand description - description of the brand
Category - you can select Campaign category or categories to be assigned to this Reward Campaign
Tax price value - the monetary value of tax for Reward
Days inactive - the number of days the Reward will be inactive
Days valid - the number of days when coupon assigned to this Reward will be active since the inactive time boundaries are finished. After the number of days provided here, the voucher will expire. You can also set a specific expiration date - all of the coupons will expire on the same date.
Active - you can activate or deactivate the Reward
Auto-generate coupon codes
Coupon generator length - length of the coupon
Coupon generator character set - choose the character of the coupon
Alphanumeric
Alpha
Numeric
Coupon generator prefix - you can add a prefix before your coupon code
Unlimited usage - set an overall coupon limit usage for Members
Usage limit general
Unlimited usage per Member - set a coupon limit usage per Member
Usage limit per user
Custom attributes - add custom attributes
In the Rewarda section, you can export and import rewards. These actions require a file in a .json format.
Exporting rewards how-to
To export a single reward or several rewards:
Go to Rewards -> List of rewards
Click SELECT TO EXPORT
After clicking this button you will see the checkboxes next to the reward name
Select the rewards you want to export to the JSON file
Click EXPORT TO .JSON FILE (X) to download the file
Importing rewards how-to
To import a single reward or several rewards:
Go to Rewards -> List of rewards
Click ADD REWARD -> Import rewards
After clicking this button you will see the pop-up window to upload the JSON file
Follow the instructions from the popup window.
Click IMPORT to upload the rewards file
After importing the rewards you will see the list of all successful and/or rewards that require the action.
Exporting rewards to a different tenant how-to:
To export a single reward or several rewards to different tenants:
Go to Rewards -> List of rewards
Click SELECT TO EXPORT
After clicking this button you will see the checkboxes next to the reward name
Select the rewards you want to export to a different tenant
Click Export rewards to 'Different tenant' -> Select the targeted tenant
To complete the action click Copy `Rewards and view the target tenant.
After importing the rewards you will see the list of all successful and/or rewards that require the action to edit.
