# Achievements * **What happens to the progress of deactivated Achievement?** If the Achievement is not active, then all incoming events are ignored, and progress does not change for any member within that Achievement. * **What happens when a previously deactivated Achievement is reactivated?** Progress will be counted from where it was before Achievement was deactivated. Events that were sent when the Achievement was inactive will be ignored and not counted as progress. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.openloyalty.io/faq/achievements.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.