Segment Conditions

In this section, you will find a list of conditions that you can base your segments on.

Segment conditions

Conditions can be added separately in a specific Segment or mixed to create a Segment with a more advanced group. In this article, we'll briefly describe the differences between them, what data they need, and how to use them.


Customer profile recurring dates:

  • Birthday in X number of days

  • Registration date in X number of days

Create a Segment for Members who have had birthdays or signed in on a certain number of days.

For example:

The Segment to which Members who have birthdays within 14 days of today or who registered will be assigned.


Age

A Segment of members in a specific age group is calculated based on the member's birthday.

For example: Members in the age group between 35 and 65


Country

A Segment of members located in a specific country.

For example: Members from France


City

A Segment of members located in a specific city.

For example: Members from London


Province

A Segment of members located in a specific province.

For example: Members from Birmingham


Postal code

A Segment of members located in a specific province.

For example: Members from BT22 1AZ


Avg. transaction value range

A Segment of Members whose average Transaction value is within the defined range.

For example:

A Segment with assigned Members whose average value of all Transactions is in the range 1750 - 2500.

Bought in specific channel

The Segment with Members who have purchased a specific channel (at least once).

For example:

A Segment with Members who purchased in your online store or one of the offline stores.


Bought products with custom attributes

The Segment of Members who purchased products with a label on the product, which is on the label list. Tags are key-value pairs that can be attached to products.

For example:

A Segment with assigned Members who bought trousers(key) - jeans(value).


Bought specific brands

The Segment of Members who have purchased products from a specific brand, which is on the list of brands.

For example:

A Segment with Members who bought a product from the brand Bosch.


Bought specific SKU

The Segment of Members who have purchased products with a specific SKU.

For example:

A Segment with Members who bought products with a specific SKU “123QWE” or “ZXC321”.


Custom members list

The Segment of Members who were added by an admin user.

For example:

A Segment with the most active Members. The admin can search via e-mail or member ID to add the custom list. The example below presents the list with the member IDs:


Members have such custom attribute values

The Segment of Members who have tags value are the same as on the list. Tags are key-value pairs that you can attach to Members while creating or editing an account.

For example:

A Segment of wholesale or individual Members (Key – member type, Value – wholesale or Key – Member type, Value – individual)


Members who have such custom attributes

The Segments of Members who have tags value are the same as on the list. Tags are key-value pairs that you can attach to Members during creating or editing an account.

For example:

Create a Segment of Members belonging to Key - Member type: group


Daily gross value in a given period

A Segment of Members who have spent a specified gross value per day in a specified period.

For example:

A Segment of Members who spent between 20 and 400 gross value per day from 01-01-2021 to 01-10-2021.


Daily gross value in last x days

The Segment contains Members who spent a certain gross value per day in the last x days.

For example:

A Segment of Members who spent between 20 and 400 gross value per day in the last three days.


Gender

Member Segment that is set to a specific gender.

For example:

A Segment with Members who have set their gender to female.


Transaction within the last X number of days

The Segment with Members who made the last purchase in the last x days.

For example:

A Segment with Members who last purchased in the 5 days.


Transaction date range

The Segment with Members who made a purchase (at least one) within the specified date range.

For example:

A Segment with Members who made purchases in the first two weeks of March.


Total gross value in given period

The Segment with Members who have spent a specified total gross value in a specified period.

For example:

A Segment with Members who spent between 2000 and 3000 total gross value from 01-02-2021 to 02-03-2021.


Total gross value in last x days

The Segment contains Members who spent a certain total gross value in the last x days.

For example:

A Segment of Members who spent between 250 and 400 total gross value in the last three days.


Transaction count range

A Segment of Members with the number of Transactions within the specified range.

For example:

A Segment of Members whose Transactions count is between 10-20.


% of transactions in channel

The Segment of Members whose number of Transactions in a specified channel is within a specific percent value.

For example:

A Segment of Members whose 18% of all Transactions were carried out in a specific channel.


Transaction value range

The Segment of Members whose overall amount of Transactions is within the range.

For example:

A Segment of Members whose value of Transactions is between $100 - $200.


Transaction/Custom event between last x and y days

The segment of members who have had a transaction or Custom events between the last x and y days.

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