Wallet Types and Configuration

In this article, you will get all the information about the types of wallets shown in the main table. You will also learn to edit and add new wallets.

Adding New Wallet Type

In this section, you can define the settings of the new wallet type and determine the status of its activity.

To add a new Wallet Type:

  1. Go to Wallets -> Types of Wallets

  2. Click ADD NEW WALLET TYPE

  3. Fill in the required fields

  4. Set the Wallet Type status to Active

  5. Click ADD WALLET TYPE

The wallet balance cannot be negative! The minimum amount of units is 0.


Basic settings

In the Basic settings, you define:

  • Wallet name - Name of the wallet

  • Wallet description - Short description of the wallet. It can be used for identification purposes as well as describing customer-facing applications.

  • Add translation - New translation for wallet name and description.

  • Wallet code - Wallet identification code

Unit settings

In the Unit settings, you define:

  • Unit singular name - Singular form of the unit name. E.g. “Star”

  • Unit plural name - Plural form of the unit name. E.g. “Stars”

  • Unit expiration method - set when the units will expire - more information here

  • Unit pending method - set for how long the units are pending (locked) - more information here

  • Global units limitation - set the global limitation for a time period or in total - more information here

  • Member units limitation - set the member limitation for a time period or in total - more information here

Wallet type status

  • Active - Status of the wallet. You can deactivate the wallet at any time.

Upon the creation of a wallet, please be aware that it may take a few minutes for the wallet to become fully activated.


Wallet Configuration

In this section, we will guide you through the configuration of the wallet's settings:

Unit expiration method

In this part, you can set when the Units will expire.

  • No expiration - Units never expire

  • After X days - Units will expire after a defined number of days

  • At the end of the month - Units will expire at the end of the month

  • At the end of the X-th year - Units will expire at the end of the defined year. (if you set 0 as the value, the units will expire at the end of the current year)

Unit pending method

This option allows you to lock or unlock the Units. The expiration date of blocked units is calculated Unit pending method:

  • No pending - Units are automatically available

  • Pending for X days - Units are pending (locked) for a defined number of days

After the specified time, units are no longer pending and change their status to active, thus becoming available for the member. If necessary, you also have the option to manually activate these units before the scheduled time.

the Expiration method: After X days vs At the end of the month/year

Please note the different behaviors in correlation to the pending method (Pending for X days):

  • After X days - if you set the days after the points will expire and days in the pending method, the expiration time will be extended by X days set in the Pending method.

  • At the end of the month/year - the points expire at the end of the month or year, and the days in the pending method don't extend/affect the expiry date.

Limitation

You can set two types of limits here:

  • Global units limitation - defines how many units can be added to all members for this type of wallet. You can set the limit for a time period or in total.

  • Member units limitation - defines how many units can be added to this type of wallet for a single member. You can set the limit for a time period or in total.

If you set both limits, they are active at the same time - units are not added to the user if the unit transfer exceeds any limit. For example, the transfer can be within the member's unit limitation, but if it exceeds the global limitation - it will not be processed. Keep in mind, that these limits are only for automatic transfers (e.g. coming from campaigns), and you can still adjust the units manually if needed.

Last updated