# Rewards

## Overview

Rewards are the benefits that members can redeem in exchange for their loyalty points or other program currencies. They are one of the most important parts of your loyalty program - they motivate customers, strengthen engagement, and drive repeated behaviour.

In Open Loyalty, rewards can be:

* 📦 **Material rewards** – physical gifts like gadgets, accessories, or event tickets.
* 🎟️ **Coupons** – digital codes that unlock discounts, credits, or free products.

You can create rewards, assign them to campaigns, and track their entire lifecycle - from setup through redemption to fulfillment.

<figure><img src="/files/Tj62hUTEdF5Urm03m0Y6" alt=""><figcaption></figcaption></figure>

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## What you’ll learn in this section

In this section, you will learn how to:

* 👀 Explore and filter the **List of Rewards**.
* 🛠️ **Create new rewards** step by step.
* 🎟️ Configure **coupon types and sources**.
* 🗂️ Organize rewards into **categories**.
* 📊 Track redemptions in **Reward Fulfillment**.
* ⚙️ Set up the **wallets** for redemptions.
* ✏️ Manage existing rewards (edit, duplicate, cancel, expire).

## Learn more about

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Reward List</strong></td><td>Learn how to set up and manage rewards.</td><td></td><td><a href="/pages/jVP1PDn2ys6XqH4crjWA">/pages/jVP1PDn2ys6XqH4crjWA</a></td></tr><tr><td><strong>Reward Fulfillment</strong></td><td>Learn how to browse through redeemed rewards.</td><td></td><td><a href="/pages/iTq2UL1UwczA1QL7DpPx">/pages/iTq2UL1UwczA1QL7DpPx</a></td></tr><tr><td><strong>Reward Categories</strong></td><td>Learn more about reward categories.</td><td></td><td><a href="/pages/THLtSjAG9ckcoQZTZxXP">/pages/THLtSjAG9ckcoQZTZxXP</a></td></tr></tbody></table>


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