> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/wallets/unit-transfers.md).

# Unit Transfers

## Overview

**Unit transfers** show how loyalty units move in and out of member wallets.

They include both **manual admin actions** and **system-generated wallet events**.

Use this section to review wallet history and manage the full transfer lifecycle.

Unit transfers help you:

* See every change to a member’s wallet balance over time
* Audit and troubleshoot unit balance changes
* Add, deduct, or block units manually
* Cancel, expire, or block transfers when needed

{% hint style="warning" %}
**Permissions:** To view and manage unit transfers, your admin role must include the **Wallets → Unit Transfers** permission.
{% endhint %}

***

### What unit transfers include

Unit transfers are not limited to manual corrections.

They can include:

* **Manual changes** created by admins
* **Spending events** from reward redemption
* **System events** such as peer-to-peer transfers
* **Expired or blocked units** that are no longer available

***

### Why this matters

Because unit transfers represent the full wallet history, they help you:

* Track everything that affected a member’s balance
* Understand why a wallet changed over time
* Take corrective action when needed
* Investigate unusual balance behavior or data issues

***

## Learn more about

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Unit Transfers List</strong></td><td>Browse transfer history, filter results, and inspect wallet activity across members.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/jJcXrQlYEKbSbRxHHW9C">/spaces/cNVX03KZzmrGwJihLiEx/pages/jJcXrQlYEKbSbRxHHW9C</a></td></tr><tr><td><strong>Creating Unit Transfers</strong></td><td>Create manual transfers to add, deduct, or block units for a member.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/TEWhEuKP803kAX6rtPvQ">/spaces/cNVX03KZzmrGwJihLiEx/pages/TEWhEuKP803kAX6rtPvQ</a></td></tr><tr><td><strong>Importing Unit Transfers</strong></td><td>Upload many transfers at once with supported import formats.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/qwA7UHhCc9ItQJPvYZkP">/spaces/cNVX03KZzmrGwJihLiEx/pages/qwA7UHhCc9ItQJPvYZkP</a></td></tr><tr><td><strong>Managing Unit Transfers</strong></td><td>Cancel, expire, block, and run bulk actions on existing transfers.</td><td><a href="/spaces/cNVX03KZzmrGwJihLiEx/pages/0vktycVSsvypUQ5vjtkr">/spaces/cNVX03KZzmrGwJihLiEx/pages/0vktycVSsvypUQ5vjtkr</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.openloyalty.io/main-features/wallets/unit-transfers.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
