# Reward Fulfillment

## Rewards fulfillment

This section contains all Rewards that were redeemed by Members.

* [Browsing Reward Fulfillment](#browsing-rewards-fulfillment)
* [Browsing Selected Reward Fulfillment](#browsing-selected-reward-fulfillment)

### Browsing Rewards Fulfillment

<figure><img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FAcaFnH5ZQqiOpVpnBAzK%2F11.png?alt=media&#x26;token=0e3af80c-455e-4271-90a7-7e00b32d9786" alt=""><figcaption></figcaption></figure>

#### Rewards fulfillment list overview

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In the table on the main view with all Rewards fulfillment, you will find data that gives you the first important information.

* **Unique identifier**
* **Redemption date**
* **Reward name**
* **Reward type**
* **First name**
* **Last name**
* **Email**
* **Phone number**
* **Loyalty card number**
* **Status**

#### Searching via the Table Search

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To find the specific reward, you use a Search Table available in the upper right corner. The search field allows you to find the reward fulfillment via the name:

<figure><img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2F4AuTGuYXDwl4184T1I3w%2F12.png?alt=media&#x26;token=a4dd6c8e-7927-4fa6-a3c8-228edb7153c5" alt=""><figcaption></figcaption></figure>

Once you start typing the reward fulfillment name, the results will change automatically

#### Filtering the Rewards list&#x20;

To see a more detailed overview of all Rewards fulfillment, you can use filters. They will help you find the Reward which you are looking for.

Filters you can use:

* Cost in Units
* Email
* First name
* Last name
* Loyalty card number
* Member ID
* Redemption date&#x20;
* Reward ID
* Reward name
* Reward type
* Status
* Token

You can use one filter or you can create and use several filters at the same time.

To use a filter, you need to click **+ADD FILTER**

After  adding a filter, the Rewards fulfillment list has been filtered.

#### Managing Rewards from the Reward view perspective

As an Administrator, you can perform certain actions on the Rewards. \
The actions you can take:

* Changing status - each status corresponds to a specific stage\
  You can automate a visible status change along with a Reward status change. For example, when a Member buys the Reward the status will be "Pending" but when the Reward is shipped, the status will change to "Shipped".
  * Approved
  * Cancelled
  * Completed
  * Issued
  * Packing
  * Pending
  * Rejected
  * Returned
  * Shipped
  * Waiting for shipping
* Seeing Members details
* Seeing Reward details

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### Browsing Selected Reward Fulfillment

#### Reward fulfillment contains:

* First name
* Last name
* Email
* Phone number
* Member ID
* Status - Reward current status, can be active or inactive,
* Reward type - the type of Reward,
* Reward name
* Reward Id
* Redemption date
* Price
* Token
* Address details&#x20;
  * Street name
  * Building name
  * Flat/Unit name
  * Postal code
  * City
  * State/Province
  * Country
* Reward redemption's status change history
  * Status
  * Comment
  * Updated at
* What actions can I take on a Reward fulfillment view?
  * Change status - each status corresponds to a specific stage\
    You can automate a visible status change along with a Reward status change. For example, when a Member buys the Reward the status will be "Pending" but when the Reward is shipped, the status will change to "Shipped".
    * Approved
    * Canceled
    * Completed
    * Issued
    * Packing
    * Pending
    * Rejected
    * Returned
    * Shipped
    * Waiting for shipping