Reward Fulfillment
In this section, you will learn how to browse through the list of redeemed rewards and check a single redeemed reward.
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User Guide
In this section, you will learn how to browse through the list of redeemed rewards and check a single redeemed reward.
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This section contains all Rewards that were redeemed by Members.
In the table on the main view with all Rewards fulfillment, you will find data that gives you the first important information.
Unique identifier
Redemption date
Reward name
Reward type
First name
Last name
Phone number
Loyalty card number
Status
To find the specific reward, you use a Search Table available in the upper right corner. The search field allows you to find the reward fulfillment via the name:
Once you start typing the reward fulfillment name, the results will change automatically
To see a more detailed overview of all Rewards fulfillment, you can use filters. They will help you find the Reward which you are looking for.
Filters you can use:
Cost in Units
First name
Last name
Loyalty card number
Member ID
Redemption date
Reward ID
Reward name
Reward type
Status
Token
You can use one filter or you can create and use several filters at the same time.
To use a filter, you need to click +ADD FILTER
After adding a filter, the Rewards fulfillment list has been filtered.
As an Administrator, you can perform certain actions on the Rewards. The actions you can take:
Changing status - each status corresponds to a specific stage You can automate a visible status change along with a Reward status change. For example, when a Member buys the Reward the status will be "Pending" but when the Reward is shipped, the status will change to "Shipped".
Approved
Cancelled
Completed
Issued
Packing
Pending
Rejected
Returned
Shipped
Waiting for shipping
Seeing Members details
Seeing Reward details
First name
Last name
Phone number
Member ID
Status - Reward current status, can be active or inactive,
Reward type - the type of Reward,
Reward name
Reward Id
Redemption date
Price
Token
Address details
Street name
Building name
Flat/Unit name
Postal code
City
State/Province
Country
Reward redemption's status change history
Status
Comment
Updated at
What actions can I take on a Reward fulfillment view?
Change status - each status corresponds to a specific stage You can automate a visible status change along with a Reward status change. For example, when a Member buys the Reward the status will be "Pending" but when the Reward is shipped, the status will change to "Shipped".
Approved
Canceled
Completed
Issued
Packing
Pending
Rejected
Returned
Shipped
Waiting for shipping
