# Managing Achievements

## Editing achievements

{% hint style="success" %}
**To edit the Achievement:**

1. Go to **Achievements**
2. Click the context menu of the selected Achievement
3. Click **Edit**
4. After making changes click **SAVE ACHIEVEMENTS**

{% hint style="danger" %}
Please note that changing the basic settings or rules in the achievement is not recommended since it will reset the progress for your participants. Only Achievement/Rule basis settings and Tigger Conditions are allowed to be changed to not lose member progress.

![](https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FPZZ17i1Sfk5mkmfv53BK%2Fimage.png?alt=media\&token=64696030-25fb-4d0a-a860-41ee63aaad3f)
{% endhint %}
{% endhint %}

***

## Duplicating achievement

{% hint style="success" %}
**To duplicate the Achievement:**

1. Go to **Achievements**
2. Click the context menu of the selected Achievement
3. Click **Duplicate achievement**
4. Click **SAVE ACHIEVEMENTS**
   {% endhint %}

***

## Duplicating rule in the achievement

{% hint style="success" %}
**To duplicate a rule the Achievement:**

1. Go to **Achievements ->** specific **Achievement**
2. Scroll down to the **Rules** click the context menu of the rule
3. Click **Duplicate rule**

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FBGULkrVoQwcxGCc4oYSE%2Fimage.png?alt=media&#x26;token=26c170d9-a796-4c1b-b9f4-602b50d52318" alt="" data-size="original">

1. Click **SAVE ACHIEVEMENT**

{% hint style="danger" %}
Please note if the achievement already has participants duplicating the rules will reset the progress for your audience. After trying to proceed with this action, you will get a pop-up window with a warning.&#x20;

![](https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2Fg9cdiOguc8W4muJZ59e0%2Fimage.png?alt=media\&token=7cbcd8c9-f24a-456b-b5f6-e963dd8e0845)
{% endhint %}
{% endhint %}

## Achievement export/import

In the Achievements section, you can export and import achievements. These actions require a file in a `.json` format.

{% hint style="info" %}
You can export/import up to 50 achievements at once (in one file).
{% endhint %}

### Exporting achievements

{% hint style="success" %}
**Exporting achievement/s how-to**

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FTKCoJFJaYjhc2vJMnSpd%2Fimage.png?alt=media&#x26;token=891c68b5-59f5-4c61-ba0d-cbc047b6cee4" alt="" data-size="original">

To export a single achievement or several achievements:

1. Go to **Achievements**&#x20;
2. Click **SELECT TO EXPORT**

After clicking this button you will see the checkboxes next to the achievement name.

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FQDl6VvaiAquUpHfpz5Ff%2Fimage.png?alt=media&#x26;token=684798cb-14ba-4854-bcff-1aa45425c5dc" alt="" data-size="original">

3. Select the achievements you want to export to the JSON file&#x20;
4. Click **EXPORT TO .JSON FILE (X)** to download the achievement file
   {% endhint %}

### Importing achievements

{% hint style="success" %}
**Importing achievement/s how-to**

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FhRyMLrNcF0Lv37swKmdS%2Fimage.png?alt=media&#x26;token=5d9b8c4a-b0e2-42a4-b80d-c2efadabd11e" alt="" data-size="original">

1. Go to **Achievements**&#x20;
2. Click **Add achievements -> Import achievements**

After clicking this button you will see the pop-up window to upload the JSON file

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FvrNWPg7UwH6kYxGkW5FO%2Fimage.png?alt=media&#x26;token=d1f7b8f2-ef88-4762-87c4-33342a05cde2" alt="" data-size="original">

3. Follow the instructions from the popup window.
4. Click **IMPORT** to download the file with achievements
5. After importing, the achievement you will see the list of all successful and/or achievements that require the action to edit.
   {% endhint %}

### Duplicating Achievements to a different tenant

{% hint style="success" %}
**Exporting achievements to a different tenant how-to:**

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FTKCoJFJaYjhc2vJMnSpd%2Fimage.png?alt=media&#x26;token=891c68b5-59f5-4c61-ba0d-cbc047b6cee4" alt="" data-size="original">

To export achievement(s):

1. Go to **Achievements**&#x20;
2. Click **SELECT TO EXPORT**

After clicking this button you will see the checkboxes next to the achievement name.

<img src="https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FQDl6VvaiAquUpHfpz5Ff%2Fimage.png?alt=media&#x26;token=684798cb-14ba-4854-bcff-1aa45425c5dc" alt="" data-size="original">

3. Select the achievements you want to export to the different tenant
4. Click **Export achievements to 'Different tenant' ->** Select the targeted tenant

![](https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FciC15DvKXHIAzEy3dsaV%2Fimage.png?alt=media\&token=fdc5c517-bdc9-4447-8dfc-d10bc9b576d8)

5. To complete the action click **Copy achievement(s) and view target tenant.**

![](https://2658975168-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FcNVX03KZzmrGwJihLiEx%2Fuploads%2FppaDcsi5jmIq0bUeb7ba%2Fimage.png?alt=media\&token=127095d7-bad8-446d-afd1-612b08b69e7a)

6. After importing the achievement(s) you will see the list of all successful and/or campaigns that require the action to edit.
   {% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.openloyalty.io/main-features/achievements/managing-achievements.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
