> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/members/segments/managing-segments.md).
# Managing Segments
## Overview
Use the **Segments** list to manage existing segments in your environment.
From this view, you can activate or deactivate segments, edit them, export member lists, and remove segments you no longer need.
### What you can do
From the segment row or its **⋯ (more)** menu, you can:
* **Activate or deactivate** a segment
* **Edit** segment details and conditions
* **Export members list** as a CSV file
* **Remove** an unused segment
* **Open** a segment to review assigned members
***
### Activate or deactivate a segment
Use this when you want a segment to start updating again or stop being used temporarily.
Inactive segments appear grayed out in the list.
{% stepper %}
{% step %}
**Open the Segments list**
In the left-hand navigation, go to **Members** and click **Segments**.
{% endstep %}
{% step %}
**Open segment actions**
Find the segment you want to update and open the **⋯ (more)** menu.
{% endstep %}
{% step %}
**Change the status**
Click **Activate Segment** or **Deactivate Segment**.
{% endstep %}
{% step %}
**Confirm**
Click **YES** to apply the change.
{% endstep %}
{% endstepper %}
***
### Edit a segment
Edit a segment when you need to update its name, logic, or conditions.
{% stepper %}
{% step %}
**Open the Segments list**
Go to **Members** → **Segments**.
{% endstep %}
{% step %}
**Open segment actions**
Find the segment and open the **⋯ (more)** menu.
{% endstep %}
{% step %}
**Start editing**
Click **Edit**.
{% endstep %}
{% step %}
**Update the segment**
Change the required fields or conditions.
{% endstep %}
{% step %}
**Save changes**
Click **SAVE CHANGES**.
{% endstep %}
{% endstepper %}
{% hint style="info" %}
The computation time is shown only after a segment has been calculated at least once.
Segments recalculate every **10 minutes** or after editing.
{% endhint %}
***
### Export a members list
Export the segment members when you need the list outside the Admin Panel.
The file downloads in **CSV** format.
{% stepper %}
{% step %}
**Open the Segments list**
Go to **Members** → **Segments**.
{% endstep %}
{% step %}
**Open segment actions**
Find the segment and open the **⋯ (more)** menu.
{% endstep %}
{% step %}
**Start the export**
Click **Export Members list**.
{% endstep %}
{% step %}
**Confirm**
Click **EXPORT** in the pop-up window.
{% endstep %}
{% endstepper %}
***
### Remove a segment
Remove a segment when you no longer need it and do not plan to use it again.
{% stepper %}
{% step %}
**Open the Segments list**
Go to **Members** → **Segments**.
{% endstep %}
{% step %}
**Open segment actions**
Find the segment and open the **⋯ (more)** menu.
{% endstep %}
{% step %}
**Remove the segment**
Click **Remove Segment**.
{% endstep %}
{% step %}
**Confirm**
Click **YES** to delete it.
{% endstep %}
{% endstepper %}
***
### View members assigned to a segment
Open a segment to review which members currently belong to it.
{% stepper %}
{% step %}
**Open the Segments list**
Go to **Members** → **Segments**.
{% endstep %}
{% step %}
**Open the segment**
Click the segment row.
{% endstep %}
{% step %}
**Review assigned members**
Check the member list shown for that segment.
{% endstep %}
{% endstepper %}
---
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