What's New
Keep up to date with all released features and improvements!
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User Guide
Keep up to date with all released features and improvements!
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Postman Collection
Go and explore OpenLoyalty with the help of the most recent Postman collection
Members – Non-Unique Identifiers Now Supported
You can now mark member identifiers (like email or phone) as non-unique, allowing more flexibility in member creation and management.
⚠️ Non-unique identifiers:
Can’t be required
Can’t be used for event matching or integrations
Can’t be reverted once saved
Badges
Introducing Badges - a new feature that awards members with a badge upon completing an achievement. These badges can be utilized across various modules, such as campaigns, or to easily retrieve a member's earned badges list.
OIDC Integration
Open Loyalty now supports OpenID Connect (OIDC) integration, enabling seamless single sign-on (SSO) with identity providers like Microsoft Azure Active Directory and OKTA.
Segments - Single Segment View
A new Single Segment View has been introduced. It provides a comprehensive overview of each segment, including rules, conditions, relationships with other modules (like campaigns and rewards), the last recalculation date, and — as before — the list of members assigned to the segment.
Guide Tour
New to Open Loyalty? A complete guided tour is now available to help you understand how the platform works and how to navigate it with ease. Enjoying the experience? Let us know if you'd like to see similar walkthroughs in other modules — we’d love your feedback!
Members – Redesigned Single Member View
The Single Member View has been revamped for improved usability. Key details are now accessible at a glance via the drawer panel. The layout mirrors the menu structure, making navigation more intuitive and streamlined.
Campaigns – Enhanced Validation for Non-Default Wallets
You can now set conditions based on balance and unit history in non-default wallets.
Achievements – Track Unique Values for Custom Event
Achievements – Triggers History
View the list of events that contributed to a member's achievement progress directly from their profile.
Achievements - Streaks
The "Consecutive" option has been renamed to "Streaks" for improved clarity. New help texts and visual cues have been added to make configuring streak settings more intuitive and easier to understand.
Tiers - new downgrade condition period: Every X months
In the last release, we added a new downgrade option in the Tiers. Now you can set a downgrade option for: Every X number of months after the Tier promotion date.
Campaign limitation - changes in awarding points when limits are reached
In this release, we have enhanced the recalculation logic for points when the limit is reached. If an action would grant more points than the remaining balance within the limit, only the available points up to the limit will be awarded.
Example:
A campaign has a limit of 200 points per member.
A member has already earned 150 points from this campaign.
They perform an action that would grant 70 points.
Instead of exceeding the limit, the member receives only 50 points, reaching the maximum allowed.
Mass actions: Comment and info about the admin who triggered
In the last release we introduced a new functionality that show the logs of mass actions in the Unit transfers. The Mass actions are registered under Imports / Exports.
For previous release logs, select the appropriate year tab below.
You can learn more in .
Progress can now be tracked for each new unique value in custom event attributes, without needing to define them beforehand.
In the last release, we introduced a new webhook .
2024
2023
2022
