> For the complete documentation index, see [llms.txt](https://help.openloyalty.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.openloyalty.io/main-features/members/member-list/single-member-view.md).

# Single Member View

The **Single Member View** provides a complete profile of each member in your loyalty program. From here, you can access all the details, activities, and interactions related to an individual member. It serves as a central hub where you can review member data, manage accounts, and monitor participation in the program.

***

### Key Functionalities

In the Single Member View, you can:

* See **basic information** (email, phone number, registration date, referral token, loyalty card number).
* Monitor **business performance** (transactions, spending, returns, average values).
* Review **wallets, transactions, custom events, campaigns, achievements, referrals, badges, and custom fields**.
* Follow the **timeline** of a member’s activity (such as tier changes or points expirations).
* Manage **tiers** and progress toward promotions or downgrades.
* Perform **member actions**, including editing a profile, transferring units, changing passwords, anonymizing, or deactivating an account.

***

### Navigation

The Single Member View is divided into tabs with the same layout as the main menu, each focusing on a specific aspect of the member’s activity or data:

* [**General Info**](/main-features/members/member-list/single-member-view/general-info.md)\
  Basic details and business performance.
* [**Wallets**](/main-features/members/member-list/single-member-view/wallets.md)\
  Current balance, transfers, and wallets history.
* [**Timeline**](/main-features/members/member-list/single-member-view/timeline.md)\
  Chronological view of member’s loyalty activity.
* [**Tiers**](/main-features/members/member-list/single-member-view/tiers.md)\
  Member’s tier history and progress toward promotions or downgrades.
* [**Transactions**](/main-features/members/member-list/single-member-view/transactions.md)\
  Purchase and return history.
* [**Custom Events**](/main-features/members/member-list/single-member-view/custom-events.md)\
  Events triggered by the member.
* [**Campaigns**](/main-features/members/member-list/single-member-view/campaigns.md)\
  Campaigns linked to the member and their limits.
* [**Achievements**](/main-features/members/member-list/single-member-view/achievements-legacy.md)\
  Progress and completion of available achievements.
* [**Rewards**](/main-features/members/member-list/single-member-view/rewards.md)\
  Rewards redeemed and available for the member.
* [**Referrals**](/main-features/members/member-list/single-member-view/referrals.md)\
  Referrals linked to the member.
* [**Badges**](/main-features/members/member-list/single-member-view/badges.md)\
  Badges earned within the loyalty program.
* [**Leaderboards**](/main-features/members/member-list/single-member-view/leaderboards.md)\
  Current ranking and performance across leaderboards.
* [**Custom Fields**](/main-features/members/member-list/single-member-view/custom-fields.md)\
  Additional fields defined in your tenant.

{% hint style="success" %}
This article acts as the **entry point**. Each tab has its **own dedicated sub-article**, so admins can dive deeper into specific functionalities when needed.
{% endhint %}


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