Single Member View
The Single Member View provides a complete profile of each member in your loyalty program. From here, you can access all the details, activities, and interactions related to an individual member. It serves as a central hub where you can review member data, manage accounts, and monitor participation in the program.
Key Functionalities
In the Single Member View, you can:
See basic information (email, phone number, registration date, referral token, loyalty card number).
Monitor business performance (transactions, spending, returns, average values).
Review wallets, transactions, custom events, campaigns, achievements, referrals, badges, and custom fields.
Follow the timeline of a member’s activity (such as tier changes or points expirations).
Manage tiers and progress toward promotions or downgrades.
Perform member actions, including editing a profile, transferring units, changing passwords, anonymizing, or deactivating an account.
Navigation
The Single Member View is divided into tabs with the same layout as the main menu, each focusing on a specific aspect of the member’s activity or data:
General Info Basic details and business performance.
Wallets Current balance, transfers, and wallets history.
Timeline Chronological view of member’s loyalty activity.
Tiers Member’s tier history and progress toward promotions or downgrades.
Transactions Purchase and return history.
Custom Events Events triggered by the member.
Campaigns Campaigns linked to the member and their limits.
Achievements Progress and completion of available achievements.
Rewards Rewards redeemed and available for the member.
Referrals Referrals linked to the member.
Badges Badges earned within the loyalty program.
Leaderboards Current ranking and performance across leaderboards.
Custom Fields Additional fields defined in your tenant.
This article acts as the entry point. Each tab has its own dedicated sub-article, so admins can dive deeper into specific functionalities when needed.
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