Rewards

The Rewards tab provides a full overview of rewards available to and redeemed by a specific member. This allows administrators to monitor member entitlements, track reward usage, and adjust reward statuses when necessary.

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Available Rewards

The Available rewards view lists all rewards that are currently active and available for redemption by the member.

For each reward, you can see:

• Name – the reward name.

• Status – indicates if the reward is active.

• Active from / Active to – defines the reward’s availability period.

• Availability – shows how many redemptions are still possible (e.g., 19,975/20,000).

This view helps to quickly verify what rewards a member can currently access.

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Redeemed Rewards

The Redeemed rewards view shows rewards that the member has already redeemed.

For each redeemed reward, you can see:

• Reward name – the name of the redeemed item.

• Active to – expiration date of the reward.

• Reward type – such as coupon or material reward.

• Redemption date – when the reward was redeemed.

• Redeemed reward ID – unique system identifier for tracking.

• Reward status – current state (e.g., Issued).

• Coupon status – whether the coupon is Used or Unused.

• Cancellation date – cancellation date of the reward (if it has been cancelled).

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Context Menu Options

Each redeemed reward entry has a context menu (⋮) with the following actions:

• Cancel redemption – revoke the redemption.

• Change status – manually update the reward’s status.

• Mark as used/unused – flag the coupon as redeemed, or reverse the action.

• See details – open detailed information about the reward instance.

• See reward – navigate to the reward configuration.

• Show coupon – display coupon code.

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To find out more about the rewards module, please refer to this section of the User Guide:

Rewards